Claims Supervisor

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Minimum of 5 years of experience in claims handling, particularly bodily injury and property damage claims., At least 3 years of experience in claims supervision, especially in Personal Auto claims., Proven leadership and team management skills, along with excellent communication and writing abilities., Knowledge of insurance regulations and proficiency in claims management software and Microsoft Office Suite..

Key responsibilities:

  • Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
  • Monitor claim files for accuracy and compliance with company policies and regulatory requirements.
  • Handle complex or escalated claims to ensure fair and efficient settlements.
  • Prepare reports and present claim-related data to management while collaborating with other departments to enhance the claims experience.

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Hankey Group Fintech: Finance + Technology Large https://www.hankeygroup.com
1001 - 5000 Employees
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Job description

Claims Supervisor

Los Angeles | Remote |Auto Insurance Claims

Pay Range: $75,000- $98,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Knight Insurance Group is a well-established insurance company committed to providing exceptional service to our clients. We take pride in offering comprehensive insurance solutions and ensuring a seamless claims process for our customers. We are currently seeking a dynamic and experienced individual to join our team as a Claims Supervisor.

As a Claims Supervisor at Knight Insurance Group, you will manage and lead a team of Personal Auto Claims Adjusters. Your primary responsibility will be to oversee and optimize the claims handling process to ensure timely and accurate resolution while maintaining the highest level of customer satisfaction. We are looking for a candidate with a minimum of 8 years of experience in claims who can bring leadership, expertise, and dedication to our team.

What You'll do as a Claims Supervisor

  • Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
  • Provide guidance and mentorship to claims adjusters, ensuring they meet performance goals and deliver exceptional customer service.
  • Monitor claim files for accuracy, compliance, and adherence to company policies and regulatory requirements.
  • Collaborate with other departments to streamline processes and enhance the overall claims experience.
  • Handle complex or escalated claims and ensure fair and efficient settlements.
  • Stay current with industry trends, best practices, and changes in insurance regulations.
  • Prepare reports and present claim-related data to management.

Qualifications

What we look for in our Claims Supervisor

  • Minimum of 5 years of experience in claims handling of bodily injury and property damage claims with an Insurance Carrier or Third-Party Administrator.
  • Minimum of 3 years of experience in claims supervision, with a strong background in Personal Auto claims with an Insurance Carrier or Third-Party Administrator.
  • Litigated claims handling a plus.
  • Proven leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Excellent writing skills.
  • Knowledge of insurance regulations and industry standards.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Proficient in using claims management software and Microsoft Office Suite.
  • Bachelor's degree in a related field is preferred but not required.

Benefits

What do we offer

  • Medical, Dental, Vision, Supplemental Life Insurance, LTD, and Flexible Spending Account
  • Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
  • UKG Wallet (access to your pay before payday)
  • Tickets at Work- Discounts on parks, museums, movie tickets and much more
  • AT&T Wireless Discounts
  • Dell Member Purchase Program

Required profile

Experience

Industry :
Fintech: Finance + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Leadership
  • Microsoft Office
  • Analytical Skills
  • Problem Solving
  • Social Skills
  • Team Management
  • Detail Oriented
  • Communication

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