Offer summary

Qualifications:

Solid understanding of IT concepts and best practices., Experience in Sales and Account Management in the Managed IT Services Industry., Excellent communication and presentation skills for technical concepts., Relevant certifications such as ITIL or vendor certifications are beneficial..

Key responsibilities:

Understand and advise on managed IT services and client IT strategy.

Drive customer satisfaction and retention through collaboration with internal teams.

Meet and exceed sales targets and accurately report sales forecasts.

Stay informed about industry trends and provide feedback on service improvements.

Job description

Company Description

Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

Job Description

Salary: Dependent on experience
Working Hours: 8:30AM - 5:30PM (37.5 hours)
Location: Field Based - UK

Responsibilities:

Have a strong understanding of the managed IT services offered, including Monitoring and maintenance, data backup and disaster recovery, network management, cloud services, cybersecurity, vender management and help desk support.
Demonstrate product and industry credibility to customers and internal teams and provide strategic guidance on the latest IT Services and technologies.
Understand client requirements and provide expert advice on IT strategy, helping businesses align their technology with their overall business goals.
Drive customer satisfaction and retention through collaboration with internal delivery and support teams ensuring timely delivery of services, addressing client concerns, and proactively identifying opportunities for improvement.
Stay informed about industry trends, emerging technologies, and competitive offerings.
Meet and exceed sales targets and performance metrics set by the company.
To accurately report sales forecast and pipeline using relevant company systems
Provide feedback to internal heads on improvements to Daisy’s value proposition.

Qualifications

Solid understanding of IT concepts, technologies, and best practices.
A technical aptitude with a solid technical understanding of IT infrastructure, Networking, cloud computing, cybersecurity, and managed services. The ability to provide accurate information and address technical presale queries from customers.
Experience in Sales and Account Management in the Managed IT Services Industry or similar.
Strong customer relationship management skills are crucial for building and maintaining positive relationships with clients. This involves being responsive, proactive, and attentive to client needs and concerns.
Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
Strong sales skills and a proven track record of their sales performance are essential, including prospecting, lead generation, negotiation, and closing deals.
Ability to work independently and collaboratively.
Relevant certifications such as ITIL or vender are beneficial.
Driven individual looking for progression with a strong work ethic.

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

Here are some of the benefits that we offer…

25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
Holiday purchase scheme
£500 referral scheme bonus
Professional development to help you achieve your personal goals
Eye care vouchers available and discounted Medicash membership
Sim deals for you and your family/friends
Access to discounts and savings at more than 1,200 retailers
An additional day off on your birthday or if you're getting married

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