Offer summary

Qualifications:

4+ years of relevant accounting experience required; CPA preferred., Bachelor’s degree in accounting, finance, or a related field., Strong knowledge of US GAAP; stock-based compensation accounting experience (ASC 718) preferred., Excellent analytical skills and attention to detail, proficient with Microsoft Excel..

Key responsibilities:

Maintain and reconcile the company’s capitalization table in coordination with Legal and Finance teams.

Assist with Board of Directors reporting for the capitalization table.

Prepare stock-based compensation entries for financial close.

Support external audits by preparing schedules, documentation and responses to audit inquiries.

Job description

We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let’s build experiences people love—together.

About Us

We’re UserTesting, a leader in human insights; we believe the path to understanding and great experiences starts with empathy—seeing and hearing how another person engages with the world around them. At UserTesting, you’ll be empowered to help organizations discover the human side of business—transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we help companies connect with their audiences through an experience that’s intentionally and uniquely human.

Trusted by over 3,000 customers, including 75 of the Fortune 100, UserTesting accelerates growth, reduces costs, and enables organizations to close the experience gap. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

Job Description Summary
This is a newly created position reporting to the Accounting Manager, ideal for someone who thrives in fast-paced, evolving environments. You'll closely manage the equity administration process, partnering with Legal and Finance teams to prepare Board of Directors reporting and prepare related stock-based compensation journal entries. Other tasks will involve working on a month-end close, various projects with our tax team and assistance with annual audit.
What We’re Looking For
We’re excited to meet candidates who bring financial rigor and a collaborative spirit. Key skills and experience include:
Duties/Responsibilities:
Maintain and reconcile the company’s capitalization table in coordination with Legal and Finance teams
Assist with Board of Directors reporting for the capitalization table
Preparation of stock-based compensation entries for financial close
Required Skills/Abilities:
4+ years of relevant accounting experience required; CPA preferred Bachelor’s degree in accounting, finance, or a related field
Strong knowledge of US GAAP; stock-based compensation accounting experience (ASC 718) preferred
Comfortable handling multiple priorities with tight deadlines
Excellent analytical skills and attention to detail Proficient with Microsoft Excel System experience with NetSuite is a plus
Demonstrates UserTesting’s values through work product and within day to day team interactions.
Handle month end close accruals for vendor, travel & entertainment, and employee reimbursement expenses
Support external audits by preparing schedules, documentation and responses to audit inquiries
Assist with correspondences, payments, and ad hoc projects with the tax team
Don’t meet every single requirement but excited about the role? We encourage you to apply! Research shows that some candidates hesitate to apply unless they meet 100% of the criteria—but you may be just the right fit for this or other roles. We’re committed to building a diverse, inclusive team and we’d love to hear from you.
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Skill Interview and Stakeholder Interview
Offer Stage
Accommodations
At UserTesting, we’re committed to providing inclusive and accessible experiences for all candidates. We pride ourselves on building empathy and believe diverse perspectives are key to creating exceptional experiences. If you need accommodations or specific adjustments to the interview process, please reach out to us at: talentexperience@usertesting.com. We're here to help—just ask!

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

Required profile