Spare Parts Coordinator
Offer summary
Qualifications:
Vocational training in a commercial or technical field., Strong organizational and communication skills., Proficiency in MS Office and basic business administration knowledge., Willingness to travel approximately 5%..Key responsibilities:
- Support customer communication regarding lead times and quotations.
- Process orders and monitor spare part orders proactively.
- Coordinate with departments to optimize spare part processes.
- Manage escalations to ensure timely delivery and report on spare part business.
Job description
Job Details
Description
Spare Parts Coordinator
Join the Grenzebach Team
Grenzebach Corporation is a high-tech company focusing on the future of automation, our customers, and our employees. We are convinced that only those who explore new paths and face today's issues with an open mind can actively shape the world.
An open and appreciative culture unites our multinational group of companies. Embark on a new course and join us on an exciting journey that will change global markets from the bottom up. Become part of the Grenzebach family, grow professionally and personally, and accompany our customers on their journey into the world of tomorrow!
Benefits / Perks:
FREE Employee Insurance - Medical, Dental and Vision
FREE Long-Term and Short-Term Disability Insurance
FREE Gym Membership
FREE Life Insurance
20 PTO Days Starting Day 1
401k with Match
10 Paid Holidays
Annual Bonus Opportunity
Employee Assistance Program
Flexible Work Schedule/Remote work options
Job Description:
- Customer Support for the spare part business
- Customer communication related to lead times
- Support of price calculations and quotations
- Order processing for spare parts
- Proactive monitoring of spare part orders
- Support in spare part process optimization
- Interface to all departments involved
- Securing promised delivery time
- Responsible for escalations to reach the lead time
- Responsible for internal and external reporting of the spare part business at one key customer
- Leading the customers consignment stock at the Grenzebach warehouse
Requirements:
- Successfully completed vocational training in the commercial or technical field
- Well structured, organized and independent way of working
- Willingness to travel approximately 5% of the time
- Very good MS Office skills
- Strong communication and conflict resolution skills
- Analytical thinking skills
- Basic knowledge of business administration
- Technical understanding would be beneficial
Required profile
Experience
Other Skills
- Customer Service
- Communication
- Business Administration
- Technical Curiosity
- Analytical Thinking
- Microsoft Office
- Organizational Skills
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