Offer summary

Qualifications:

Proficiency in medical terminology and healthcare documentation standards., Experience with electronic health records (EHR) systems and healthcare technology platforms., Excellent communication skills for professional patient interaction and coordination with healthcare providers., Familiarity with GoHighLevel (GHL) platform and ability to work independently in a remote setting..

Key responsibilities:

Manage and maintain electronic health records (EHR) systems with precision.

Facilitate communication with patients regarding appointments and healthcare coordination.

Collaborate with healthcare providers to ensure smooth patient care workflows.

Handle administrative tasks to support the efficiency of healthcare operations.

Job description

This is a remote position.

Schedule:

40 hours per week, Monday to Friday, 9:00 AM to 6:00 PM
Client Timezone: USA - EST

Client Overview

Join a dynamic healthcare and wellness company that’s at the forefront of patient care innovation. This growing organization is dedicated to improving health outcomes through cutting-edge technology and compassionate patient services. You’ll be working with a team that values excellence in healthcare delivery and is committed to making a meaningful difference in patients’ lives. The company leverages modern healthcare technology platforms and maintains high standards for patient interaction and care coordination.

Job Description

We’re seeking a dedicated Healthcare Virtual Assistant to join our remote team and play a crucial role in supporting our healthcare operations. In this position, you’ll be the bridge between patients and healthcare providers, ensuring seamless communication and efficient administrative processes. You’ll work with state-of-the-art electronic health record systems and patient management platforms while contributing to improved patient experiences and operational excellence. This is an exciting opportunity to develop your healthcare industry expertise while making a direct impact on patient care quality in a supportive, technology-forward environment.

Responsibilities

Manage and maintain electronic health records (EHR) systems with precision and attention to detail
Facilitate clear and compassionate communication with patients regarding appointments, follow-ups, and healthcare coordinatio
Collaborate effectively with healthcare providers to ensure smooth patient care workflows and optimal outcome
Create and manage medical documentation using proper medical terminology and industry-standard healthcare protocol
Utilize GoHighLevel (GHL) platform for comprehensive patient management and communication initiative
Provide exceptional patient support with empathy, professionalism, and patience during all healthcare interaction
Handle administrative tasks that support the overall efficiency of healthcare operations

Requirements

Demonstrated proficiency in medical terminology and healthcare documentation standards
Hands-on experience with electronic health records (EHR) systems and healthcare technology platforms
Excellent communication skills with proven ability to interact professionally with patients and coordinate effectively with healthcare providers
Working knowledge and proficiency in GoHighLevel (GHL) platform
Strong ability to work independently while managing time effectively in a remote environment
Exceptional problem-solving skills with capability to handle unexpected situations calmly and efficiently
Natural empathy and patience when dealing with patients and their healthcare concerns
Commitment to maintaining confidentiality and adhering to healthcare privacy standards