SAP QTC Consultant

Job Title:

SAP QTC Consultant

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Overview :
We are looking for a dedicated and knowledgeable SAP Quote to Cash (QTC) Consultant to join our global project team. The successful candidate will be integral to managing support tickets, driving system enhancements, and ensuring the smooth operation of our SAP QTC processes.
Job Description
• Support sales order processing, pricing, and invoicing in the QTC module.
• Resolve order fulfillment, delivery, and revenue recognition problems.
• Strong configuration and support experience in SAP SD and CRM modules and their interaction within QTC processes.
• Work with sales and customer service teams to enhance QTC processes and customer satisfaction.
• Hands-on experience in handling Change Requests and Incident management within the QTC processes.
• Participate in SAP QTC implementation projects.
• Collaborate with project teams to ensure smooth transitions from project to operational status.
• Support testing and integration activities for new implementations.
• Manage and resolve support tickets related to SAP QTC.
• Provide timely troubleshooting and solutions for system issues.
• Work closely with the IT and business teams to address and resolve system-related issues.
• Implement and manage system enhancements and optimizations.
• Oversee the testing of QTC processes, including unit testing, integration testing, and user acceptance testing (UAT).
• Conduct thorough analysis and provide recommendations for enhancement requests.

Qualifications & Skills
• At least 7+ years of experience in SAP QTC processes, with a focus on SAP S/4HANA implementations.
• Proven experience in designing, configuring, and optimizing QTC processes within SAP.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• SAP certification in QTC, SD or CRM modules is a plus.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• Experience with data migration tools and techniques in SAP environments is preferred.

Location:

IND Work-at-Home

Language Requirements:

Time Type:

Full time

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