12-15 years of enterprise application design and architecture experience, 6-8 years as a ServiceNow developer and implementation specialist, Experience in CSM and performance analytics modules of ServiceNow, Strong leadership and communication skills..
Key responsibilities:
Lead and deliver requirements, scoping, and design workshops
Document requirements clearly and effectively
Develop high-level design documents addressing various needs of a solution
Mentor team members and manage multiple projects under pressure.
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Overall, 12-15 years of enterprise level application design and architecture experience
6-8 years of experience as ServiceNow developer and implementation specialist
3 years (Minimum) of experience in CSM module of ServiceNow
2 years (Minimum) of experience in performance analytics module
4 (Minimum) years of experience in building & maintaining REST APIs
Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented
Ability to develop high level design documents addressing the business, infrastructure, security, support and operational needs of a solution.
Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner.
Strong leadership skills with the ability to lead assignments/teams and mentor others.
Ability to work under pressure and work on multiple campaigns at the same time
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.