Offer summary

Qualifications:

Experience with Broadcom's DX SaaS platform, specifically Application Experience Analytics (AXA) and APM., Strong analytical skills to provide insights on user experience and transactional performance., Ability to create and manage dashboards and alerts for monitoring purposes., Familiarity with production support and troubleshooting in a tech environment..

Key responsibilities:

Administer and analyze data on Broadcom's DX SaaS platform.

Create and maintain monitoring process documentation and wikis.

Provide Tier 1/Tier 2 production support for applications and assist with production tickets.

Monitor key performance metrics and batch jobs, addressing any failures.

Job description

Position: Ops & Monitoring Engineer
Location : Remote work
Duration : 1 year

Qualifications:

This role would be responsible for administration and analysis of data on Broadcom's DX SaaS platform (Application Experience Analytics (AXA), APM, Digital Operational Intelligence). Magenta and Yellow Monitoring teams for strategic direction and implementation of AppDynamics for retail systems.
Additionally, they would help in administration of Broadcom DX SaaS platform by becoming subject matter expert on the AXA application and assist development and operations teams with things like alert creation, dashboard creation, and troubleshooting any issues with the platform. The person in this position would ideally be able to utilize these tools to provide analytics around things like user experience, transactional performance, and variety of other metrics used for executive level reports. Additionally could be asked to support deployment activities by monitoring telemetry tools post implementation for errors, issue, etc.
Create and maintain monitoring process documentation and wikis
Participate in NOC, hailing, and release bridges to assist with real time monitoring, triaging, and education
Tier1/Tier 2 Production support for WIL contract generation application
Assist dev with production tickets or issues
Eyes on glass monitoring for key performance metrics
Monitor batch jobs and work on failures
DML production implementations
Maintain application wiki and architecture documentation

I would appreciate your response to the following requisition:

Full name of the candidate as it appears on their passport or driving license

· Phone # & email address

Work authorization – if on work visa, mention visa type & furnish month/year validity
Pls confirm the candidate at present is on your company's W2/payroll
LinkedIn profile link
Availability for interview:
Date / notice period to start on the project:
Current location:
Hourly compensation – pls give your lowest
Word Resume