Adult Protective Service Case Worker

Remote: 
Full Remote
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Kenneth Young Center logo
Kenneth Young Center http://www.kennethyoung.org
201 - 500 Employees
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Job description

Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities.

Ken­neth Young Cen­ter offers a robust ben­e­fit pack­age that is high­ly com­pet­i­tive to the mar­ket and offers all full-time employ­ees the following:

  • 403(b) plan with orga­ni­za­tion­al matching
  • Medical Insurance (Blue Cross and Blue Shield of Illi­nois - BCBS)
  • Den­tal (BCBS), and Vision Insur­ance (BCBS) with low employee premiums
  • Long Term and Short Term Dis­abil­i­ty (BCBS), no cost to employee
  • Flex­i­ble Spend­ing Account (with annu­al rollover)
  • Basic life insur­ance (50k) paid for by the organization and option for addi­tion­al vol­un­tary cov­er­age for self, spouse, or depen­dents (BCBS)
  • Incentive program with potential for quarterly bonuses
  • Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
  • Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To fur­ther pro­mote an active and healthy work/ life bal­ance, KYC also offers a gen­er­ous amount of paid time off and staff holidays.

  • 4 weeks of Paid Time Off (With increas­es based on seniority)
  • 8 Paid Orga­ni­za­­­tion-Wide Hol­i­days
  • 3 Per­son­al Float­ing Hol­i­days annually

Job Scope: Adult Protective Service (APS) case workers provide a full range of investigative, care management and follow up services to alleged victims of abuse, neglect or exploitation who are over 60, or persons with disabilities between the ages of 18 and 59. APS case workers have a thorough understanding of aging and disability services and resources. Case workers participate as an integral member of a multi-disciplinary, community based social services team

Primary Responsibilities

  • Conduct and complete APS investigations, substantiations, case work and follow-up services
  • Provide care planning and service implementation
  • Coordinate client care with internal and external service providers
  • Receive and respond to intakes, referrals and crisis situations
  • Educate clients and their families on choices/options for care, benefits and available community resources
  • Monitor care and advocate for the client to ensure needed services are provided in a timely, efficient, and effective manner.
  • Assess changes in the client’s status and implement services to address areas of need
  • Effectively use available internal and external consultation and resources including legal, behavioral health, IDOA, and Age Options as needed to provide effective care
  • Participate in program planning and evaluation as an active, cooperative member of the Older Adult Team
  • Participate in supervision as directed and in regular performance evaluations
  • Work cooperatively with other Older Adult Team and agency units/staff to maintain smooth continuity of care when cases are shared
  • Complete documentation in an accurate and timely manner to support program compliance and billing.
  • Complete and maintain IDOA’s APS and CCC/CCP certifications, including APS Supervisor certification as directed by APS program coordinator
  • Participate as a member of APS Multidisciplinary Team
  • Participate in internal and external staff development seminars and training programs
  • Interpret and communicate, at the service delivery level, agency policies and procedures
  • Ensure client confidentiality in accordance with KYC policy and HIPPA requirements
  • Responsible for all APS billing and compliance

Education and Experience:

  • Bachelors or Masters Degree from an accredited college or university in gerontology, social work, psychology or related discipline
  • A minimum of 2 years experience providing social services to older persons and/or persons with disabilities
  • Maintain all required IDOA Certifications – including APS and CCP

Schedule/Time Keeping/Time-Off

  • Exempt, Full-Time, Hourly, 37.5 hour work week
  • On Call Coverage is Required

Kenneth Young Center is an Equal Opportunity Employer

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