Copywriter and Content Specialist

Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country.

As part of Tucows (NASDAQ:TCX, TSX:TC), Ting is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. 

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!

About the Opportunity

Ting is on the hunt for a creative copywriter who knows how to cut through the noise and craft work people actually remember. You’ve got a sharp mind, a quick hand, and you're not afraid to push boundaries when the idea calls for it. You live for that moment when a concept clicks and know how to turn it into campaigns that grab attention, whether it's on a billboard, in a digital ad, or across social.

This isn’t just about clever words. We’re looking for someone who treats AI as a creative partner. You use it to brainstorm, test, iterate, and scale your ideas. You’ve got a voice, but you also know how to systematize it. You build tools and processes that help you deliver standout creative faster without losing originality.

You’ll thrive here if you move fast, think big, and enjoy building as you go. You’re comfortable with messy drafts, loose briefs, and tight feedback loops. You see the idea first, then find the right words to bring it to life.

We’re looking for a strategic thinker with creative instincts and a builder’s mindset. Someone who’s curious, self-directed, and always digging deeper into the product, the data, the customer story, searching for the next angle. 

This is a full-time maternity leave contract position expected to last 12 months, with the possibility of extension.

Job Duties 

• Develop breakthrough ad copy across key formats:
• Out-of-home (billboards, posters, transit ads)
• Digital display and paid social
• Print campaigns and direct mail
• Microsites and landing pages
• Create supporting copy for:
• Social, blog, and email content tied to campaigns
• Customer storytelling and lifecycle messaging
• Collaborate closely with designers, campaign leads, and product marketers to align tone and messaging across all deliverables.
• Leverage AI tools to:
• Rapidly test and evolve creative approaches
• Scale messaging across formats
• Build systems to standardize and elevate creative output
• Operate in real time: co-create, workshop, and refine without waiting for perfect inputs
• Use performance data to optimize and sharpen messaging

Knowledge, Skills and Abilities

• Concept first creative thinking with a strong grasp of campaign strategy and storytelling
• Fluency in AI tools and workflows for idea generation, drafting, and scaling creative output
• Strong copywriting skills across digital, print, OOH, and emerging ad formats
• Understanding of ad performance metrics and how to optimize messaging for engagement and conversion
• Ability to work at speed and iterate quickly in non linear, collaborative environments
• High creative standards with a proven ability to craft bold, memorable messaging
• Self directed research skills; can dig into customer insights, product features, and competitive context independently
• Excellent attention to detail; grammar, tone, and clarity are always on point
• Comfort with ambiguity and evolving direction; able to move forward without waiting for a perfect brief
• Ability to systematize voice and tone across platforms, teams, and tools
• Strong collaboration and communication skills; comfortable co creating in real time
• Tech savvy mindset with a natural curiosity for learning new platforms, tools, and creative technologies

Qualifications Required

• 3+ years in advertising or creative copywriting roles
• Strong portfolio of digital, print, and campaign-based work
• Comfort collaborating and co-creating in fast-paced environments
• Ability to adapt voice and tone depending on audience and context.
• Exceptional grammar, spelling, and attention to detail.
• Experience testing, optimizing, and iterating creative (e.g., A/B testing)
• Familiarity with AI platforms for ideation, drafting, or optimization is a major plus

The base salary range for this position is $x - $y USD for US residents OR $x - $y CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

Want to know more about what we stand for? At Ting and Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

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