Offer summary

Qualifications:

Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) and English; additional languages are a plus., Previous experience in customer service or a related field is preferred., Excellent communication and interpersonal skills focused on customer satisfaction., Familiarity with CRM systems and standard office software..

Key responsibilities:

Provide exceptional customer service to Nordic-speaking clients through various communication channels.

Respond to client inquiries and resolve issues with professionalism and efficiency.

Document all customer interactions accurately in the company's CRM system.

Collaborate with team members to enhance service quality and customer satisfaction.

Job description

Patrique Mercier Recruitment is excited to present fantastic Nordic Speaking job opportunities in the idyllic paradise of Bali, Indonesia, complete with a fully paid relocation package! This is an outstanding chance for individuals fluent in Nordic languages to apply their skills in an engaging customer service role while enjoying the breathtaking landscapes and vibrant culture of Bali. As a part of our enthusiastic team, you'll assist clients, resolve inquiries, and deliver exceptional service. If you are looking for a rewarding career opportunity in a tropical setting, we invite you to apply!

Responsibilities

Provide exceptional customer service to Nordic-speaking clients through various communication channels.
Respond to client inquiries and resolve issues with professionalism and efficiency.
Document all customer interactions accurately in the company's CRM system.
Collaborate with team members to enhance service quality and customer satisfaction.
Stay informed about company products and industry trends to provide accurate information to clients.
Contribute positively to team dynamics and foster a collaborative work environment.

Requirements

Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) as well as English; knowledge of additional languages is prefered.
Previous experience in customer service or a related field is an advantage.
Excellent communication and interpersonal skills with a focus on customer satisfaction.
Familiarity with CRM systems and standard office software.
Detail-oriented and organized, with the ability to multitask effectively.
Willingness to relocate to Bali and embrace a culturally rich lifestyle.

Benefits