Sales Director – High-Volume B2C | Remote | US Legal Services

About Our Client

Our client is a legal services company operating across the U.S. and Latin America. Their business is driven by a high-volume inbound sales funnel that converts thousands of leads each month into retained clients through structured consultations.

The sales team includes ~200 people across lead intake, qualification, client success, and management. To support continued growth, they’re hiring a Sales Director to take full ownership of the department bringing clarity to performance metrics, accountability, and leadership at scale.

What You’ll Do

This is the most senior sales role in the company. You’ll report directly to the executive team and be responsible for sales execution, performance management, and long-term strategy.

You’ll:

• Lead a ~200-person sales organization, including managers, supervisors, and front-line reps

• Own the entire inbound sales funnel from lead contact to signed client

• Define and track key performance metrics:

  • Lead response time

  • Consultation-to-retainer conversion rate

  • Revenue per rep and per lead

  • Team- and manager-level output

• Build and maintain CRM dashboards and reports to monitor daily, weekly, and monthly performance

• Train, coach, and manage the sales leadership layer (sales managers, supervisors, team leads)

• Partner with marketing, operations, and client onboarding to ensure alignment across the funnel

• Contribute to forecasting, hiring plans, and strategic decisions at the executive level

• Maintain high ethical standards in how the sales team engages with prospective clients

• Travel frequently for leadership meetings or in-person team sessions
  
  

Is This You?

• 10+ years in sales leadership, with at least 5 years managing managers

• Proven track record leading large orgs (100+ people) with measurable improvements in team performance

• Experience running high-volume B2C sales teams (technology, legal, financial services, pharmaceutical, etc.)

• Strong command of sales metrics: lead-to-close %, average deal time, rep activity benchmarks, pipeline stages

• Hands-on experience with CRM platforms (e.g., Salesforce, HubSpot, Custom CRM) and dashboard/reporting tools (e.g., Looker, Google Sheets, Excel, Power BI)

• Comfortable leading performance management, team restructures, and manager development

• Fluent in English and Spanish is required

• Authorized to work in the U.S.; remote role with travel required
  
  

What’s Offered

• Full-time role with competitive monthly compensation in USD + Commissions

• Leadership scope over a critical department with high visibility

• Remote flexibility (U.S. only), with frequent travel

• Opportunity to scale a large, growing sales team in a company with nationwide demand
  
  

Interview Process

• Intro Call (30 min) Role overview and mutual fit

• Deep Dive (60 min) KPIs, org design, sales execution

• Final Interview (45 min) Executive alignment and offer discussion