Offer summary

Qualifications:

Minimum 2 years of experience estimating damage to heavy equipment such as semi trucks and agricultural machinery., Deep knowledge of parts, repair methods, and total loss evaluation., Proficiency in estimating platforms like CCC One or Mitchell., Strong critical thinking and communication skills, with a positive team-oriented attitude..

Key responsibilities:

Write accurate estimates for heavy-duty vehicles based on physical damage photos.

Negotiate repair pricing with shops while ensuring compliance with guidelines.

Meet or exceed productivity and quality expectations consistently.

Create detailed claim documentation and communicate effectively with all stakeholders.

Job description

Job Title: Heavy Equipment Appraiser
Company: Snapsheet
Job Location: Remote
Job Type: Full-Time

About Snapsheet

Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology to transform the end-to-end claims process—delivering faster, modern experiences for insurance organizations of all sizes.

What You’ll Get

Remote work environment – Your new commute is just steps away.
Flexibility – Empathy is at our core. We offer flexible PTO, a casual dress code, and more.
Development – 1-on-1 management, mentorship programs, goal-setting sessions, and quarterly promotion opportunities.
Fun – Yearly remote and in-person events, Snapsheet swag, employee resource groups, and spontaneous celebrations.

About the Role

Snapsheet is looking for self-motivated, competitive go-getters to join our growing team as Heavy Equipment Appraisers. In this remote, production-based role, you’ll manage a high volume of claims for insurance carriers across the U.S. and Canada.

As a Heavy Equipment Appraiser, you're a subject matter expert in evaluating damage to large commercial vehicles and machinery. You thrive in a fast-paced environment, constantly seek improvement, and enjoy collaborating with like-minded professionals. Whether negotiating with a repair shop or coordinating with a teammate, you communicate clearly and professionally.

If you have estimating experience in one or more heavy equipment lines—but haven’t worked with all the vehicle types listed—we still want to hear from you. We provide ongoing training and support to help you expand your skillset and grow into the role.

Responsibilities

Write fair, accurate estimates and supplements for heavy-duty vehicles and machinery—including semi trucks, trailers, agricultural equipment, and construction machinery—based on photos of physical damage
Ensure compliance with carrier and state-specific guidelines
Negotiate agreed-upon repair pricing with shops while maintaining professionalism
Consistently meet or exceed productivity and quality expectations
Tailor estimating strategy based on vehicle type, carrier expectations, and feedback
Integrate QA and team leader feedback to continuously improve
Create clear, detailed claim documentation using internal tools and external resources
Communicate effectively with repair shops, carriers, and customers
Collaborate remotely with peers and managers while working independently

Qualifications

Minimum 2 years of experience estimating damage to heavy equipment (e.g. semi trucks, trailers, agricultural or industrial machinery)
Auto or specialty estimating experience is a plus
Deep knowledge of parts, heavy equipment repair methods, total loss evaluation, and equipment configurations
Solid grasp of insurance principles—liability, total loss thresholds, and fraud detection
Proficiency in one or more estimating platforms (CCC One, Mitchell, Audatex, AdjustRite)
Strong critical thinking, communication, and decision-making skills
Positive team player who thrives in a fast-paced, remote, production-based environment
Adaptable, coachable, and committed to growth
Bonus: State appraiser or adjuster license (or willingness to get licensed—we’ll help!)