Accounts Receivable Administrator

A Moving Experience.

Do you have a passion for pushing the boundaries of innovation? Are you excited about AI’s potential to improve the human experience? Then come join the ride!
 

Who is Cerence AI?
Cerence AI is the global leader in AI for transportation, specializing in building AI and voice-powered companions for cars, two-wheelers, and more. These cutting-edge technologies enable people to focus on what matters most. With over 500 million cars shipped with Cerence AI’s technology, we partner with leading automakers such as Volkswagen, Mercedes, Audi, Toyota, and many more to power intuitive, integrated experiences that create safer, more connected, and more enjoyable journeys for drivers and passengers alike.
 

Our Driving Force
Our team is dedicated to pushing the boundaries of AI innovation, working globally with headquarters in Burlington, Massachusetts, and 16 additional offices across Europe, Asia, and North America. We unite diverse backgrounds and skills with the shared goal of advancing the next generation of transportation user experiences. Our culture is customer-centric, collaborative, fast-paced, and fun, offering continuous opportunities for learning and career development.

Are you interested in leading transformative projects in the dynamic automotive and AI sectors?

We are seeking a detail-oriented and proactive Accounts Receivable (AR) Administrator to join our AR operations team. This role is responsible for managing billing processes, customer creditworthiness, collections, cash application and other administrative tasks. The ideal candidate will bring strong organizational skills, a customer-service mindset, and the ability to multitask effectively in a fast-paced environment. This position reports directly to the Accounts Receivable Manager.

Your Impact

As the Accounts Receivable Administrator, you will:

Credit:

Assess customer creditworthiness.

Set or recommend credit limits.

Review financial statements and credit reports.

Demonstrate familiarity with Dun & Bradstreet site, downloading and reading reports.

Maintain and update customer credit files.

Monitor accounts for changes in credit risk and proactively make adjustment to terms.

Collaborate with sales, collections, and legal teams to resolve credit issues.

Ensure compliance with company credit policies and procedures.

Display knowledge of credit scoring tools and financial statement analysis.

Collections:

Follow up on overdue accounts via email, phone, or mail.

Maintain aging reports and document collection activities.

Monitor email box designated for Accounts Receivable.

Process/collecting customer withholding tax certificates.

Prepare aging reports and escalate issues as needed.

Collaborate with internal teams to address billing discrepancies.

Cash Applications:

Apply incoming payments to correct customer accounts and invoices using ERP system.

Research and resolving unapplied or misapplied cash.

Handle remittance advice.

Identify the currency of payment and confirm match to invoices.

Collaborate with collections and billing teams to clarify remittances.

Respond to internal and external inquiries related to payments.

Educational Qualifications:

Bachelor’s degree in Accounting, Finance, Business Administration, or related field (preferred).

Associate degree or equivalent work experience may be accepted for entry-level roles.

Technical Skills:

Accounting Software: Experience with ERP system Workday or similar.

Microsoft Excel: Proficiency in formulas, pivot tables, VLOOKUP, etc.

Data Entry: Accuracy and speed in processing payments and transactions.

Familiarity with bank sites retrieving files and investigating payments.

Knowledge of GAAP (Generally Accepted Accounting Principles) is a plus.

Soft Skills:

Strong attention to detail.

Effective communication (written and verbal).

Problem-solving abilities.

Organizational and time management skills.

Customer service orientation (especially in collections).

Experience Level:

Entry-level: 0–3 years of direct experience in credit, collections, and cash application

Remote USA
Salary range of $ 48,800- $73,200. (Actual salary will depend on experience and job-related factors.)
 

Why Join Cerence AI?
To attract the very best talent, we offer a generous compensation and benefits package that includes:

• Annual bonus opportunity
• Comprehensive insurance coverage (medical, dental, vision, life, and disability)
• Paid time off and holidays
• 401(k) plan with company match
• Equity-based awards for some positions and levels
• Remote and/or hybrid work flexibility
   

Join us in driving the future of AI and automotive innovation!

Cerence Inc. (Nasdaq: CRNC and www.cerence.com) is the global industry leader in creating unique, moving experiences for the automotive world. Spun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the world’s leading automakers – from Ford and Fiat Chrysler to Daimler, Audi and BMW to Geely and SAIC – to transform how a car feels, responds and learns. Its track record is built on more than 20 years of industry experience and leadership and more than 500 million cars on the road today across more than 70 languages.  

As Cerence looks to the future and continues an ambitious growth agenda, we need someone to join the team and help build the future of voice and AI in cars. This is an exciting opportunity to join Cerence’s passionate, dedicated, global team and be a part of meaningful innovation in a rapidly growing industry. 

EQUAL OPPORTUNITY EMPLOYER

Cerence is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, gender expression, sex, sex stereotyping, pregnancy, national origin, ancestry, religion, physical or mental disability, medical condition, marital status, citizenship status, sexual orientation, protected military or veteran status, genetic information and other protected classifications. Cerence Equal Employment Opportunity Policy Statement.

All prospective and current Employees need to remain vigilant when it comes to executing security policies in the workplace. This includes:

- Following workplace security protocols and training programs to familiarize with the ways to maintain a safe workplace.
- Following security procedures to report any suspicious activity.
- Having respect for corporate security procedures to allow those procedures to be effective.
- Adhering to company's compliance and regulations.
- Encouraging to follow a zero tolerance for workplace violence.

- Basic knowledge of information security and data privacy requirements (e.g., how to protect data & how to be handling this data).

- Demonstrative knowledge of information security through internal training programs.