Handyman Onboarding, Porch Handyman Services

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong communication skills for effective outreach to home improvement providers., Experience in sales or customer service roles is preferred., Ability to manage multiple tasks and maintain accurate records., Familiarity with SaaS platforms is a plus..

Key responsibilities:

  • Make outbound calls to follow up with prospective leads and onboard new providers.
  • Guide home improvement providers through the registration and account activation process.
  • Maintain up-to-date records in team documentation and systems.
  • Assist new providers in completing their first three jobs on the platform.

Porch Group logo
Porch Group Information Technology & Services Large https://porchgroup.com/
1001 - 5000 Employees
See all jobs

Job description

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers

2) led by advantaged underwriting in insurance

3) to protect the whole home.

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

THE POSITION 

You will play a key role in our growth strategy, being part of the Handyman Onboarding team, in a high-volume onboarding role that will focus on calling Home Improvement Providers (handymen), telling them about Porch, building value, and getting them interested in being part of our growing platform.   

 

 

WHAT YOU DO 

  • Making outbound calls to follow up with interested prospective leads.  

  • Making outbound cold calls to prospective professionals and consistently hitting onboarding targets.  

  • Keeping up-to-date and accurate records in team docs and system.   

  • Guiding Home Improvement Providers through the Porch Services registration and account activation process.  

  • Manage a new provider through the completion of their first three jobs on our platform. 

What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Record Keeping
  • Teamwork
  • Communication
  • Problem Solving

Related jobs