As an Experienced Implementation Analyst, you will be a member of our Customer Success (CS) team. You will work as part of an implementation team, reporting to the Manager of Implementations, to deliver value to our customers through Docyt’s software. A key element of your role will be identifying the requirements of customers and owning the configuration of solutions that fulfill these requirements. This will include customer onboarding, and delivering training to customers, validating data and providing ongoing support for the software once it has been adopted by customers.
You will lead the customer journey from onboarding to delivery of first financials and be a key member of the success team working with Mid-Market and Enterprise customers.
Who are you:
Requirements
What we are asking you to do!
What we are asking you to bring!
Why should you join Docyt?
Docyt is an AI-powered accounting automation platform that transforms traditional bookkeeping by delivering real-time financial insights and streamlining back-office operations for midsize businesses. Founded in 2016 and headquartered in Mountain View, California, Docyt serves over 20 industry verticals, including hospitality, franchises, and accounting firms.
Additional Requirements:
Benefits
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