Call Center Registration Specialist (Mon- Friday 8A - 5:00P)

Remote: 
Full Remote
Contract: 
Work from: 
United States

Offer summary

Qualifications:

High school diploma or GED is required., Experience in medical billing or coding is preferred., Ability to verify insurance eligibility and benefits., Good communication skills for assisting patients and maintaining relationships..

Key responsibilities:

  • Assist patients with pre-registration for appointments.
  • Enter patient and insurance information into software systems.
  • Verify insurance coverage and benefits for patients.
  • Ensure accuracy of information in medical records and billing software.

Washington Regional logo
Washington Regional Large https://www.wregional.com/
1001 - 5000 Employees
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Job description

Job Details
Job Location:    Washington Regional Med. Ctr. - Fayetteville, AR
Position Type:    Full Time
Education Level:    High School Diploma or GED
Salary Range:    Undisclosed
Job Shift:    Day
Job Category:    Admissions & Billing Services
Description

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

 

Position Summary

The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. This position is responsible for pre-registering patients with pre-scheduled services.

 

Essential Position Responsibilities

  • Maintain effective working relationships with internal and external clients
  • Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information
  • Enter collected information into appropriate software system
  • Verify insurance eligibility and benefits
  • Review information entered into electronic medical record and billing software to ensure accuracy
  • Other duties, as assigned

Qualifications

  • Education: High school diploma or GED
  • Licensure and Certifications: N/A
  • Experience: Previous experience with medical billing, coding, or preferred.

 

Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.

Qualifications

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Detail Oriented
  • Communication

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