Offer summary

Qualifications:

Detail-oriented listener with strong critical thinking skills., Studying or recently graduated in Linguistics, Psychology, Data Science, Communication, or a related field., Curious about AI and natural language processing., Fluent in English (C1+) with other European languages as a plus..

Key responsibilities:

Evaluate real candidate calls for clarity, tone, and quality of interactions.

Identify patterns and inconsistencies in call data affecting AI performance.

Provide structured feedback to improve human processes and machine learning outputs.

Help build scalable guidelines for quality assurance across voice and text data.

Job description

Join us to work on the future of work: your next adventure awaits!

We’re looking for a sharp and curious AI Quality Analyst Intern to help us scale smarter and faster. In this role, you’ll dive into one of the most strategic parts of our business: ensuring the quality of the data that fuels our AI systems.

You’ll work closely with our product, engineering, and operations teams to analyze real user interactions, primarily audio call, and help us refine the accuracy, consistency, and reliability of our AI-driven decision-making tools. Your feedback will directly improve how we understand candidates, assess interactions, and scale hiring across multiple markets.

This is not a passive internship. It's a front-row seat to one of the most transformative areas in tech.

Responsibilities

Listen to and evaluate real candidate calls to assess clarity, tone, structure, and quality of interactions

Identify patterns and inconsistencies in call data, flagging issues that could affect AI performance

Provide structured feedback that improves both human processes and machine learning outputs

Help build scalable guidelines for quality assurance across voice and text data

We're looking for

A highly detail-oriented listener with strong critical thinking skills

Someone studying or recently graduated in Linguistics, Psychology, Data Science, Communication, or a related field

Curious about AI, natural language processing, and the intersection of people and data

Comfortable working with large sets of qualitative data and extracting meaningful insights

Fluent in English (C1+). Other European languages are a BIG plus.

Bonus: experience with transcription, annotation, or customer service quality assessment

About us

Job&Talent is a true pioneer in the staffing industry, leveraging AI and technology to revolutionize how temporary labor is sourced and managed. With a mission to empower the people who make the world go round, we are reshaping how workforces are managed globally.

Our cutting-edge technology delivers unmatched productivity for clients, connecting top talent with visionary employers and streamlining the hiring process with unparalleled efficiency, transparency, and accessibility.

Last year alone, we put 300,000 people to work with over 3,200 clients across 3 continents - including some of the biggest names in logistics, retail, and hospitality.

Backed by powerhouse investors like Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank, we’re building something massive. And we are just getting started.

Join our community

If you’re looking for a company that values innovation, high standards and data, you’ve found it. We’re also good listeners, because everyone’s voice is heard at Job&Talent. These values help us make good decisions and keep momentum. That’s how we operate. Standard.

When it comes to our people, we’re all uniquely different. And it’s that difference that makes us stronger.

We encourage everyone to bring their true selves to work. Being real and empathic means we can build better products, services and workplaces for our workers and our clients. And dare we say it, we think that makes us all happier humans.

What’s in it for you

We're building the world’s leading digital marketplace for essential work. You’ll hear 10x experience, AI, technology and human-centred design quite a lot. We strive for that across the entire company, from finance, to supply, to product.

Make an impact through extreme ownership of the work you do. You create something and you help drive it forward. At Job&Talent, you’ll make an impact across borders with cross-functional teams, wherever you are.

Be rewarded financially. It’s ingrained into our company philosophy. We offer our employees competitive salaries and benefits. Our Talent team can tell you a lot more about the perks in your region.

Grow professionally by doing, not just watching or talking. We’re completely hands-on and we’re bootstrappers, making the most of our resources. And don’t be surprised to find yourself on a call with one of our founders. They like the details as much as the big picture.

Proud to champion equality

At Job&Talent we value diversity and we're an Equal Opportunities employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation. Come join us. We look forward to your application.

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