Offer summary

Qualifications:

In-depth knowledge of tax-advantaged benefit accounts such as HSA, FSA, and HRA., Experience in building or managing HSA/FSA/HRA platforms for banks or fintechs., Strong understanding of regulatory compliance related to employer-sponsored benefit plans., Ability to translate market needs into product specifications and engage with cross-functional teams..

Key responsibilities:

Lead product strategy and manage the quarterly roadmap for various employer benefit programs.

Assist in building and maintaining the platform with central Product and Engineering teams.

Support compliance and operational strategies for HSA, FSA, and HRA programs.

Engage with customer teams for requirement gathering and implementation support.

Job description

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million account portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter

About the Products

Zeta Tachyon, is an issuer side next-gen, banking tech platform comprising

Tachyon Credit - A Credit Card Processing, Loan Management and Loan Servicing platform that Issuers can use to issue and Service Credit Cards, Commercial Cards, Co-Brand Cards, Unsecured Loans and BNPL

Tachyon Deposits - A digital first core banking platform that issuers can use to issue and manage the lifecycle of Demand Deposits, Savings Accounts and Term Deposits

Tachyon ITP - An Issuer Transaction Processing Platform comprising Card Management, Transaction Processing and Payments across Closed loop Networks and Open Loop Networks (eg Visa, Mastercard, Amex, Discover, ACH, RTP, Zelle)

About the Role

We are looking for a Senior Product Head, HSA and Employee Benefits in the US market, to lead a multi faceted role that will be both internal and external facing.

Responsibilities

Product Strategy - Govern quarterly road map for Electron Benefits, Tachyon Deposits and Tachyon ITP to support HSA, FSA, HRA and other Employer Benefit programs

Product Management - Assisting our central Product and Engineering teams to build and maintain the Platform

Operations Strategy - Assisting Product and Operations teams to build capabilities and define SOPs for running HSA, FSA, HRA and Benefits Operations including Account Operations and Payment Operations.

Compliance Strategy - Assisting Product and Implementation teams to configure relevant regulatory compliance and reporting for HSA, FSA, HRA and other Employer Benefit programs.

Go-to-Market - Supporting Sales and Sales Engineering motions by delivering SaaS and platform pitches

Engagement Management- Interfacing with Customer teams on ongoing projects for requirement gathering and subject matter expertise, as a part of the Implementation team

Skills

Ability to translate market needs and regulatory requirements into product specifications and backlog items

Comfort with customer-facing engagements and working with cross-functional GTM teams (Sales, Sales Engineering, Marketing)

Ability to articulate complex technical products to business stakeholders

Experience and Qualifications

Domain & Regulatory Expertise

In-depth knowledge of tax-advantaged benefit accounts, including HSA, FSA, HRA

Indepth knowledge ofIRS guidelines, HSA/FSA-related tax form generations, contribution limits, qualified medical expenses, rollover provisions, custodial arrangements

Familiarity with COBRA, ERISA, HIPAA, and ACA compliance requirements as they relate to employer-sponsored benefit plans

Familiarity in employer benefit plan design, including pre-tax vs. post-tax treatment, eligibility criteria, and employee communication requirements

Product Management & Platform Experience

Demonstrated experience in building or managing HSA/FSA/HRA platforms for banks, TPAs, or fintechs

Strong grasp of platform configuration options (e.g., plan year, contribution schedule, rollover settings)

Operations & SOP Development

Deep understanding of benefits account lifecycle operations, including: Account origination and KYC onboarding, Funding flows, Payment adjudication rules, Claim submission and substantiation processes and Reconciliation and reporting workflows

Experience defining standard operating procedures (SOPs) for: Customer service, Contribution management, Disbursement handling, Fraud mitigation and overpayment recovery

Integration & Ecosystem Knowledge

Knowledge and understanding of integrations with Payroll providers (e.g., ADP, Paychex, Gusto) for funding and deductions, TPA platforms, Payment networks and Investment platforms for HSA

Implementation Experience

Past experience in interfacing with enterprise clients, leading requirement gathering, and providing implementation support

Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success

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