Offer summary

Qualifications:

Bachelor’s Degree in Business or Technical field preferred., 3-5 years of Technical and Pre-Sales experience, particularly in service or outsourcing industry., Strong knowledge of Electronic Content Management solutions, preferably OnBase., Excellent communication skills and ability to build relationships with customer decision makers..

Key responsibilities:

Develop and demonstrate profitable Digital Solutions (DS) to assist Sales Teams.

Conduct detailed discovery and business process analysis to support revenue growth.

Collaborate with external vendors and internal resources to create innovative solutions.

Maintain high-quality management reporting as required by the DS Technical and Pre-Sales Manager.

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Principal Solutions Architect

The Principal Solution Architect is responsible for solution development, demonstration, detailed discovery, and technical in the Pre-Sales activities of the Digital Solutions (DS) sales process. The Digital Solutions - Solution Architect is responsible for the Technical and Pre-Sales activities to assist in achieving revenue growth within DS operations.

Responsibilities:

Contributes Technical knowledge and expertise to assist Sales Teams for the DS service line, maintaining a presence with customers, and developing / participating in customized demonstrations, detailed discovery, business process analysis, Technical project management, and development of large RFPs.
Flawless integration with the Sales and Marketing team by developing and demonstrating profitable DS solutions.
Responsible for the assisting in the Technical and Pre- Sales activities in the DS sales process to help achieve revenue growth.
Develops solutions for the configuration and pricing of profitable DS proposals and contracts.
Provide Technical subject matter expertise to help close DS opportunities
Interacts with external vendors to develop and leverage relationships to build creative solutions and improve service delivery capabilities.
Partners with Iron Mountain internal Global DS Sales and Delivery resources to develop and leverage best practices and capabilities
Maintains consistent, timely, and high quality management reporting requirements as outlined by the DS Technical and Pre-Sales Manager

Key Skills, Requirements and Competencies:

Bachelor’s Degree – Business / Technical preferred
3-5 years of Technical and Pre-Sales experience
Knowledge of Electronic Content Management solutions (preferably OnBase)
Prefer pre-sales experience in service or outsourcing industry
CRM usage and computer proficiency a benefit
Ability to travel (locally/regionally) at least 50%+
Preferred: Strong knowledge of the eDM, ECM, and BPM market sectors
Ability to work with technology and sales partners
Ability to interact with customer prospects to developing rapport and strong relationships with the customer decision makers
Extensive successful Technical and Pre-Sales experience. Proven track record of assisting sales force to substantially growing revenue.
Experience in crafting, demonstrating, pricing, and knowledge of delivery of Digital Solutions Management Solutions (preferably OnBase by Hyland Software).
Experience in detailed discovery and business process analysis
Ability to organize and manage multiple priorities
Customer Centric
Experience in developing, pricing, and demonstrating scanning, OCR, ICR, and Document Management ECM solutions
Experience in developing and demonstrating IGDS Service offerings
Experience in Records Management and Compliance solutions preferred
Strong written and verbal communications skills with the ability to clearly express a business solution
Strong problem solving abilities with the ability to clearly understand a client’s business problems and create and demonstrate solutions to those problems.
Strong impact and Influence skills
Analytical and financial fluency
Presentations and verbal communications to diverse groups
Word, Power Point, Excel & Outlook proficiency