7+ years of experience in mortgage lending, banking, or financial services with a focus on growth and strategy., Strong interpersonal, communication, and customer service skills., Proven track record of managing P&L and driving revenue growth., Strong knowledge of mortgage products, pricing, compliance, and CRA lending initiatives..
Key responsibilities:
Develop and execute strategic initiatives to drive growth and profitability for the Capital Bank Home Loans division.
Recruit and retain Mortgage Loan Originators (MLO’s) and support their training and performance.
Collaborate with management and teams to align mortgage division strategies with overall bank objectives.
Track and evaluate sales performance of MLO’s to drive production and support the VP, Sales Manager.
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Capital Bank N.A., headquartered in Rockville, Maryland is a Maryland chartered commercial bank that offers commercial and consumer banking services to clients in the Washington D.C. metropolitan area, alongside two nation-wide lending brands; Capital Bank Home Loans, a mortgage division that lends in all 50 states, and OpenSky a credit card division that offers and services credit cards across all states. Capital Bank focuses on merging digitally based products with personalized services. This enables our commercial sales teams, mortgage loan officers and OpenSky customer care associates to deliver a meaningful customer experience customized by the nature of the relationship, whether it be a credit card, a home loan, or a commercial customer with complicated lending and treasury needs. Our expansion has been deliberate with a focus on trading brick and mortar expenses for investment in digital technologies to enable our customers to focus on their goals, or their personal vision. For more information, visit https://capitalbankmd.comMember FDIC. An Equal Housing Lender. NMLS# 401599.CAPITAL BANK, PARTNERS IN YOUR VISION
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The VP, CBHL Growth & Strategy is responsible for developing and executing strategic initiatives to drive growth, profitability, and market expansion for the Capital Bank Home Loans division. This role involves identifying new business opportunities, recruiting and retaining Mortgage Loan Originators (MLO’s), strengthening partnerships, and ensuring compliance with industry regulations.
Position Responsibilities
Partner with the VP, Sales Manager to develop and execute recruiting strategies to attract top-producing loan officers and teams.
Work closely with the Secondary Marketing Team on products and profitability across all mortgage offerings.
Lead training initiatives for loan officers on new technology, mortgage products, and best practices to enhance sales effectiveness and customer experience.
Build and maintain collaborative relationships with the CBHL management team to align mortgage division strategies with overall bank objectives and drive cross-functional initiatives.
Recruit and hire MLO’s. MLO expertise will be dependent on the needs of the business (i.e. purchase, refinance, CRA, construction, etc..)
Partner with the HR recruiting team to support the onboarding and integration of new employees, ensuring a seamless transition and alignment with the bank’s culture and performance expectations.
Train and mentor loan officers to ensure they meet performance and compliance standards.
Track and evaluate the sales performance of the MLO’s and teams, inputting on individual and team goals to drive production supporting the VP, Sales Manager.
Partner with the Mortgage Operations Support team within the division to understand, manage, and optimize commission structures, P&L performance, and overall financial efficiency within CBHL.
Foster a positive, competitive environment to keep the team motivated and engaged.
Education and Experience
7+ years of experience in mortgage lending, banking, or financial services with a focus on growth, strategy, and sales leadership.
Strong interpersonal, communication and customer service skills
Proven track record of managing P&L, recruiting loan officers, and driving revenue growth
Strong knowledge of mortgage products, pricing, compliance, and CRA lending initiatives.
Technical Knowledge and Skills
Microsoft Office software suite (Word, Excel, PowerPoint, etc); excellent oral and written communication skills.
Experience with Encompass preferred but not required. Experience using a mortgage loan management system is required.
Ability to travel as needed.
Working Arrangements
This is a remote role.
Compensation
Base Salary Range: Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Generous Paid Time Off and Paid Holidays – Including Paid Charity Hours to support volunteer opportunities
Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.