Offer summary

Qualifications:

Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) and English; additional languages are a plus., Experience in customer service or a similar field is preferred., Excellent communication and problem-solving skills focused on customer satisfaction., Proficient in using CRM systems and standard office software..

Key responsibilities:

Deliver exceptional customer support to Nordic-speaking clients through various channels.

Address client inquiries and resolve issues with professionalism and efficiency.

Document customer interactions and maintain accurate records in the company’s CRM system.

Collaborate with team members to improve service quality and customer satisfaction.

Job description

Patrique Mercier Recruitment is thrilled to announce exciting Nordic Speaking job opportunities in the breathtaking paradise of Bali, Indonesia, inclusive of a fully paid relocation package! This is a fantastic opportunity for individuals who wish to utilize their Nordic language skills while enjoying a vibrant, tropical lifestyle. In this role, you will provide top-tier customer service to clients, assist with inquiries, and ensure a memorable experience for all customers. If you're looking to make a significant career change and enjoy life in a beautiful setting, this position is for you!

Responsibilities

Deliver exceptional customer support to Nordic-speaking clients through various channels.
Address client inquiries and resolve issues with professionalism and efficiency.
Document customer interactions and maintain accurate records in the company’s CRM system.
Collaborate with team members to improve service quality and customer satisfaction.
Stay up-to-date on company products, services, and industry trends to provide informed answers to clients.
Foster a positive team culture and contribute to team goals.

Requirements

Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English; proficiency in additional languages is a plus.
Experience in customer service or a similar field is preferred.
Excellent communication and problem-solving skills, focused on customer satisfaction.
Proficient in using CRM systems and standard office software.
Detail-oriented, organized, and capable of handling multiple tasks simultaneously.
Willingness to relocate to Bali and immerse yourself in a culturally rich environment.

Benefits