Offer summary

Qualifications:

Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) and English; additional languages are a plus., Previous experience in customer service or a relevant field is desirable., Strong communication and problem-solving skills with a focus on customer satisfaction., Proficiency in CRM systems and standard office software..

Key responsibilities:

Provide exceptional customer service to Nordic-speaking clients through various communication channels.

Address client inquiries and resolve issues effectively and efficiently.

Document all customer interactions in the CRM system accurately.

Collaborate with team members to enhance the overall customer experience.

Job description

Patrique Mercier Recruitment is delighted to announce exciting Nordic Speaking job opportunities in the beautiful island of Bali, Indonesia, complete with a fully paid relocation package! This role offers a unique chance to use your Nordic language skills in a vibrant customer service environment, while enjoying the stunning natural beauty and rich cultural experiences that Bali has to offer. As part of our dedicated team, you’ll assist clients, resolve inquiries, and contribute to creating memorable experiences. If you are ready to embark on a rewarding career adventure in paradise, we encourage you to apply!

Responsibilities

Provide exceptional customer service to Nordic-speaking clients through various communication channels.
Address client inquiries and resolve issues effectively and efficiently.
Document all customer interactions in the CRM system accurately.
Collaborate with team members to enhance the overall customer experience.
Stay updated on company products and services as well as industry trends.
Foster a positive work environment and contribute to team goals.

Requirements

Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English; proficiency in additional languages is a plus.
Previous experience in customer service or a relevant field is desirable.
Strong communication and problem-solving skills with a focus on customer satisfaction.
Proficiency in CRM systems and standard office software.
Detail-oriented with excellent organizational skills.
Willingness to relocate to Bali and immerse yourself in a new cultural lifestyle.

Benefits