Offer summary

Qualifications:

Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) and English; additional languages are a plus., Prior experience in customer service or a related field is advantageous., Strong communication and problem-solving skills with a customer-centric focus., Proficiency in CRM systems and standard office software..

Key responsibilities:

Provide exceptional customer service to Nordic-speaking clients via multiple communication channels.

Handle client inquiries, resolve issues, and ensure an outstanding customer experience.

Document customer interactions and maintain thorough records within the company’s CRM system.

Collaborate with team members to enhance overall service delivery and customer satisfaction.

Job description

Patrique Mercier Recruitment is excited to offer fantastic Nordic Speaking job opportunities in the enchanting location of Bali, Indonesia, complete with a fully paid relocation package! This is a prime opportunity for individuals fluent in Nordic languages to join a vibrant customer service team while experiencing the beauty and culture of Bali. As part of our dynamic workforce, you will assist clients, respond to inquiries, and contribute to providing exceptional service. If you are looking to elevate your career and explore life in a tropical paradise, we invite you to apply!

Responsibilities

Provide exceptional customer service to Nordic-speaking clients via multiple communication channels.
Handle client inquiries, resolve issues, and ensure an outstanding customer experience.
Document customer interactions and maintain thorough records within the company’s CRM system.
Collaborate with team members to enhance overall service delivery and customer satisfaction.
Stay up to date on company products, services, and industry trends to furnish accurate information.
Foster a positive team environment and contribute to the overall success of the organization.

Requirements

Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English; additional languages are a plus.
Prior experience in customer service or a related field is advantageous.
Strong communication and problem-solving skills with a decisive customer-centric focus.
Proficiency in CRM systems and standard office software.
Detail-oriented and organized, capable of managing multiple tasks efficiently.
Willingness to relocate to Bali and immerse yourself in a culturally rich environment.

Benefits