Offer summary

Qualifications:

Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) and English; additional languages are a plus., Previous experience in customer service or a related field is preferred., Exceptional communication and problem-solving skills with a focus on customer satisfaction., Familiarity with CRM systems and standard office software..

Key responsibilities:

Provide outstanding customer service to Nordic-speaking clients through various communication channels.

Address client inquiries and troubleshoot issues while maintaining professionalism.

Keep detailed records of customer interactions in the company’s CRM system.

Collaborate with other teams to enhance service delivery and improve client satisfaction.

Job description

Patrique Mercier Recruitment is excited to offer remarkable Nordic Speaking job opportunities in beautiful Bali, Indonesia, complete with a fully paid relocation package! This position is perfect for individuals who are eager to harness their Nordic language skills in a lively customer service environment while enjoying the stunning landscapes and vibrant culture of Bali. As part of our dedicated team, you will be responsible for engaging with clients to ensure their needs are met and their experiences are exceptional. If you're looking to enhance your career and embrace a new lifestyle in paradise, we invite you to apply!

Responsibilities

Provide outstanding customer service to Nordic-speaking clients through various communication channels.
Promptly address client inquiries and troubleshoot issues while maintaining professionalism.
Keep detailed records of customer interactions in the company’s CRM system.
Collaborate effectively with other teams to enhance service delivery and improve client satisfaction.
Stay informed about company offerings and industry developments to provide accurate assistance to clients.
Foster a positive team environment and actively contribute to team success.

Requirements

Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English; proficiency in additional languages is a plus.
Previous experience in customer service or a related field is preferred.
Exceptional communication and problem-solving skills with a strong focus on customer satisfaction.
Familiarity with CRM systems and standard office software.
Organized and detail-oriented with the ability to manage multiple tasks efficiently.
Willingness to relocate to Bali and immerse yourself in a culturally rich environment.

Benefits