Offer summary

Qualifications:

Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) and English; additional languages are a plus., Previous experience in customer service or a related field is preferred., Exceptional communication and problem-solving skills with a focus on customer satisfaction., Familiarity with CRM systems and standard office software..

Key responsibilities:

Provide outstanding customer support to Nordic-speaking clients through various communication channels.

Proactively resolve client inquiries and issues to ensure high levels of customer satisfaction.

Maintain accurate records of customer interactions within the company’s CRM system.

Collaborate closely with other teams to improve service delivery and client experiences.

Job description

Patrique Mercier Recruitment is thrilled to offer enticing Nordic Speaking job opportunities in the breathtaking locale of Bali, Indonesia, accompanied by a fully paid relocation package! This role is perfect for individuals eager to leverage their Nordic language skills in a vibrant customer service environment while enjoying the tropical beauty and rich cultural experiences of Bali. As a member of our team, you will provide exceptional support to clients and enhance their overall experience. If you're ready to elevate your career and adopt a new lifestyle in paradise, we encourage you to apply!

Responsibilities

Provide outstanding customer support to Nordic-speaking clients through various communication channels including phone, email, and chat.
Proactively resolve client inquiries and issues to ensure high levels of customer satisfaction.
Maintain accurate records of customer interactions within the company’s CRM system.
Collaborate closely with other teams to improve service delivery and client experiences.
Stay informed about product offerings and industry insights to provide relevant assistance to clients.
Foster a positive and collaborative team environment while striving for excellence.

Requirements

Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English; proficiency in additional languages is an advantage.
Previous experience in customer service or a related field is preferred.
Exceptional communication and problem-solving skills with a strong focus on customer satisfaction.
Familiarity with CRM systems and standard office software.
Highly organized with the ability to multitask effectively.
Willingness to relocate to Bali and immerse yourself in a culturally rich environment.

Benefits