Offer summary

Qualifications:

Fluency in at least one Nordic language and English; additional languages are a plus., Prior experience in customer service or similar roles is advantageous., Excellent communication and problem-solving skills with a strong customer orientation., Proficient in using CRM systems and standard office software..

Key responsibilities:

Deliver exceptional customer service to Nordic-speaking clients via various communication channels.

Resolve client inquiries promptly while maintaining a high standard of professionalism.

Document and manage customer interactions effectively within the company’s CRM system.

Collaborate with cross-functional teams to enhance service delivery and overall customer satisfaction.

Job description

Patrique Mercier Recruitment is excited to offer amazing Nordic Speaking job opportunities in beautiful Bali, Indonesia, with a fully paid relocation package! Join our dynamic team where you can leverage your Nordic language skills in a lively work environment, all while enjoying the stunning landscapes and vibrant culture of Bali. This role involves interacting with clients and providing top-notch service throughout their experience. If you're looking to advance your career and embrace a unique lifestyle, we want to hear from you!

Responsibilities

Deliver exceptional customer service to Nordic-speaking clients via various communication channels.
Resolve client inquiries promptly while maintaining a high standard of professionalism.
Document and manage customer interactions effectively within the company’s CRM system.
Collaborate with cross-functional teams to enhance service delivery and overall customer satisfaction.
Stay updated on company products, policies, and industry trends to provide accurate information to clients.
Foster a positive team environment and contribute to the company culture.

Requirements

Fluency in at least one Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English; additional languages are a plus.
Prior experience in customer service or similar roles is advantageous.
Excellent communication and problem-solving skills with a strong customer orientation.
Proficient in using CRM systems and standard office software.
Detail-oriented and organized with the ability to multitask.
Willingness to relocate to Bali and immerse in a new cultural experience.

Benefits