Offer summary

Qualifications:

Proven experience as a Salesforce Business Analyst or in a similar role., Strong understanding of Salesforce Sales Cloud and Service Cloud., Excellent communication and collaboration skills in a remote setting., Ability to work a minimum of 10 hours per week, with potential for 20-30 hours based on project needs..

Key responsibilities:

Act as a bridge between business stakeholders, Salesforce admins, and technical teams.

Gather and document business requirements, translating them into Salesforce solutions.

Analyze existing Salesforce processes and recommend improvements.

Support Salesforce configuration changes and assist with user training and documentation.

Job description

Location: Remote (US & Canada)
Start Date: Targeting April 1st
Duration: 6+ months (Potential for Full-Time)
Hours: Minimum 10 hours per week (up to 20-30 hours based on need)
Time Zone: Must be available during EST working hours
Travel: Not required

About the Role:

We are looking for a Salesforce Business Analyst (BA) to support a growing Salesforce team for a North American organization. This part-time, contract-to-hire opportunity offers flexibility while providing meaningful contributions to Salesforce owners and admins. As a key liaison between business stakeholders and technical teams, you will help optimize Salesforce processes, ensure best practices, and enhance user adoption.

Key Responsibilities:

Act as a bridge between business stakeholders, Salesforce admins, and technical teams.
Gather and document business requirements, translating them into Salesforce solutions.
Analyze existing Salesforce processes and recommend improvements.
Support Salesforce configuration changes (flows, reports, dashboards, etc.).
Assist with user training, documentation, and change management.
Work with cross-functional teams across the US and Canada in a remote capacity.
Ensure solutions align with business goals and Salesforce best practices.
Collaborate in an EST time zone working environment.

Requirements:

Proven experience as a Salesforce Business Analyst or in a similar role.
Strong understanding of Salesforce Sales Cloud and Service Cloud.
Ability to elicit, document, and translate business needs into technical requirements.
Experience supporting Salesforce admins and stakeholders.
Excellent communication and collaboration skills in a remote setting.
Ability to work a minimum of 10 hours per week, with potential for 20-30 hours per week based on project needs.

Bonus Skills (Nice to Have):

Experience with Salesforce Marketing Cloud is a strong asset.
Familiarity with Salesforce integrations and data management best practices.
Salesforce certifications (e.g., Certified Business Analyst, Administrator, or Consultant).

This role has the potential to grow into a full-time position, depending on business needs. If you are a proactive, analytical, and collaborative Salesforce BA looking for a flexible remote opportunity, we'd love to hear from you!

Let me know if you'd like any adjustments!

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