Angel Tree Christmas Program Manager

Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years.

Prison Fellowship^® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.

Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.

What We Are Looking For:
A driven and mission focused Angel Tree Christmas Program Manager to create a positive and productive experience for our church partners. This role focuses on understanding the needs of churches and coordinators to implement a well-run and well-resourced Christmas program. This is done through working closely with IT to ensure that all digital applications are operating correctly and efficiently, as well as through customer support.

Expectations of This Role:

• Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions
• Improve and maintain digital tools used in the implementation of the Christmas program, including but not limited to the Angel Tree app, digital registration and background checks
• Test and support new IT initiatives and program improvements to ensure full usability
• Provide data monitoring and maintenance across Salesforce and Angel Base platforms to ensure optimal church experience and clean data
• Serve as checkpoint for incoming data related to church programs
• Provide customer support to ensure timely ticket resolution 

• 5 years of experience in program management, digital user experience, or related field
• Bachelor's degree in marketing, business or other relevant area or equivalent coursework and related experience
• Intermediate+ Salesforce, MS Office, Word, Outlook, Excel, PowerPoint, UI design, internet and databases 
• Sound knowledge of content and digital communications, process management, data analysis and reporting, UI design
• Excellent organizational, communication, and presentation skills. This role requires technical communication expertise to collaborate with developers, enhance digital tools, and explain platforms to non-technical users
• This is a remote/work from home position with an up to 10% travel component 

What We Offer:
At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development. Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $62,000 and $70,000.

Visit the employment page on our website to learn more about Prison Fellowship.

Check out our YouTube channel to see how Prison Fellowship is transforming lives!

OUR STATEMENT OF FAITH

The Foundation of What We Believe
As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creed.

We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.

How We Are Compelled to Live and to Act
We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.

Applicants have rights under Federal Employment laws:

• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)
• Family and Medical Leave Act (FMLA)