Offer summary

Qualifications:

High School Diploma or equivalent; bachelor's degree preferred., 2-5 years of experience in payment processing., In-depth knowledge of TSYS, PPM, and Fiserv systems., Strong analytical skills and proficiency in MS Office Suite, especially Excel..

Key responsibilities:

Monitor and maintain quality assurance processes within the QA Department.

Collect, review, and analyze data for accurate merchant onboarding.

Audit merchant accounts for accuracy and PCI compliance.

Advise on policy enhancements to ensure quality assurance compliance.

Job description

Exciting Opportunities at Maverick Payments!

Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!

About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

About the Position:
Reporting to the Associate Director of Boarding & Maintenance, the Quality Assurance Representative II is responsible for monitoring and maintaining all quality assurance (QA) processes, procedures, and daily duties within the Quality Assurance Department. This role supports the audits Maverick process, ensuring accuracy and compliance in relation to merchants and partners.

Collecting, reviewing, and analyzing data to ensure merchant customers are onboarded across all systems accurately, including without limitation, via TSYS, PPM, and Fiserv systems.
Reviews merchant account pricing for accuracy and corrects pricing discrepancies as needed.
Reviewing, analyzing, and ensuring accuracy of data entered throughout Company systems.
Remains up to date on agent promotions and campaigns such as ZBR and Moderate Risk Program offered by Maverick at the Company’s discretion.
Regularly audits merchant accounts, for accuracy and PCI compliance.
Advising on policy and procedure enhancements to ensure quality assurance throughout the Company.
Adheres to and ensures compliance with company policies and procedures regarding quality assurance.
Other duties as assigned.

Qualifications:

High School Diploma or equivalent, bachelor’s degree a plus.
2-5 years of experience in payment processing.
In-depth knowledge working knowledge of TSYS and/or PPM, Fiserv.
Bachelor’s degree in finance , Business or similar.
Knowledge of merchant pricing.
Prociency with MS Office Suite including Microsoft Excel.
Ability to navigate multiple system interfaces to key application information in a timely manner.
Adequate keyboarding and data entry skills.
Possess strong written and verbal communication skills.
Ability to analyze, assess and interpret information to make recommendations to enhance business operations.
Possesses strong analytical and research skills with strong attention to detail.
Ability to work autonomously while producing a high output of quality work.

What We Offer:

Competitive Salary, Bonuses and Incentives.
Comprehensive employer sponsored health, vision, and dental insurance programs.
Paid time off, Paid Sick and Paid Holidays.
401K plan with up to a 3% matching contribution.
Commitment to Career Development and Advancement.
Employee Recognition Programs
Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!

Pay Range:
This position will consider remote candidates in the following states:
AZ, CA (Outside of LA Metro area), CO, FL, GA, ID, IN, KY, MA, MD, ME, NC, NJ, NV, NY, OH, TN, TX, UT, VA, WA.

Maverick Payments is an Equal Opportunity Employer.

Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications.

Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests.

Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.

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