Solutions Architect

Working hours 

Monday through Friday Pacific business hours 

Occasional evening and weekend work is required as needed.  

Location requirements 

Remote, work from home in the United States 

Who you are 

You are a strategic technology leader with advanced technical expertise and strong business acumen to play a pivotal role in designing, presenting, and delivering technology solutions that address our clients’ most critical IT challenges. This role blends deep technical knowledge with long-term, sales-focused planning and the ability to connect technology solutions to business goals. You’ll lead client-facing discussions and collaborate closely with sales, engineering, and service delivery teams to shape compelling managed service offerings that deliver long-term value.

You know how to:  

• Engage with mid-market and enterprise customers to understand business objectives, current-state infrastructure, and technology pain points. 
• Architect tailored solutions across NexusTek’s managed service portfolio: Managed Cloud (Private Cloud, Azure, AWS, GCP), Managed Security (MDR, SOC, XDR), Hybrid Infrastructure, Networking, and AI-powered IT services. 
• Collaborate with sales and delivery teams to scope and price solutions that align with operational capabilities and margin targets. 
• Craft and deliver persuasive client-facing presentations, technical deep dives, and solution overviews to influence buying decisions. 
• Author and review Statements of Work (SOWs), technical designs, and projects. 
• Stay current with emerging technologies and industry trends to influence product roadmap discussions and client recommendations. 
• Serve as a trusted advisor to clients and internal stakeholders throughout the pre-sales lifecycle and into delivery phases. 
• Collaborate with Solutions Engineering team members to advise on complex technology solutions, statements of work, and quarterly business reviews. 
• Evaluate and combine products and solutions for clients from our preferred vendors.  
• Partner with the Account Executives and Sales Operations teams to deliver excellent service to current and prospective clients.  
• Accountable for the analysis, preparation, and delivery of Quarterly Business Reviews (QBR) for each managed client in the assigned portfolio.  
• Create technical plans and budgets that map to the client or prospective clients’ business goals.  
• Educate the internal teams and external customers on best practices and solution capabilities.   
• Support effort to grow our technical and business partners relationships. 
• Ensure ongoing satisfaction with and eventual realization of solutions and products that were articulated during the sales and onboarding process. 

Proficiencies: 

• 7+ years of experience in a solutions architect, pre-sales engineer, or senior systems engineer role within an MSP or IT services organization. 
• Deep understanding of modern IT infrastructure, including cloud platforms (Azure, AWS), virtualization (VMware, Hyper-V), networking, and security solutions. 
• Proven experience designing managed services solutions, including subscription-based service models and IT outsourcing. 
• Strong financial acumen in scoping deals, understanding TCO/ROI, and aligning technical designs with client budgets. 
• Excellent communication and presentation skills, with the ability to translate complex technical solutions into business value for executives and IT stakeholders. 
• Must be comfortable and articulate in client-facing situations and confident in presenting in illustrative formats including effective whiteboard presentations.  
• Must be highly detailed with the ability to ask the right questions, articulate how the technology works together and establish solutions that fit the client’s budget.  
• Experience in developing detailed functional specifications, design documents, and test plans including Statement of Work (SOW) and Bill of Materials (BOM) is desirable.

Certifications: 

• Industry certifications preferred (e.g., Azure Solutions Architect Expert, AWS Solutions Architect, Cisco, CompTIA, etc.). 

Pay and Benefits:    

This is a full-time position located in the United States and performed remotely with some travel.  

Estimated Starting Salary/Wage Range: $140,000.00 to $165,000.00 annually, less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.  Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)    

In addition to the base salary this position offers sales incentives as On Target Earnings or OTE (OTE = base salary + sales incentives/commissions)  

The expected commission for this role is ~$30,000.00 - $40,000.00 

In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:  

• Four weeks of annual accrued PTO  
• Seven paid national holidays 
• Medical, dental, vision options  
• Company-paid life insurance, short and long-term disability 
• Voluntary benefits such as critical illness and accident 
• Voluntary Legal Shield and identity theft protection  
• Discretionary annual 401k match plan 
• Generous employee referral bonus plan 
• Employee Assistance Program 
• Access to over 90,000+ courses in ADP My Learning  
• StandOut employee engagement tools
• Eligible to apply for a Pluralsight license 
• Eligible to apply for NexusTek Technical Academy or Leadership Academy 

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. 

Application and Interview Process - Typical interview process for this role: 

Application Stage - Submit your application      

Screening Stage - Let's get to know each other! Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the 20 minute introductory screening to learn more about you and why you want to work for NexusTek.

Interview Stage - We’ll dive into your experience. 

• Interview One: 1-hour technical and soft-skills interview with the hiring manager (virtual) 
• Interview Two: 1-hour interview with a VP-level team member (virtual)
• Interview Three: 1-hour interview with a VP-level team member (virtual)
• 30-minute pitch presentation (details will be provided if you proceed through the third interview)
• References – 3 professional references at least one direct supervisor 
• You are welcome to request additional conversations with team members you didn’t get to meet during the process 

NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws 

NexusTek participates in E-Verify for all US Employees 

Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.  

All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US