Offer summary

Qualifications:

Bachelor’s degree or equivalent experience in a customer-facing role., Intermediate technology skills with Microsoft Office and CRM applications., Excellent written and verbal communication skills., Prior experience in customer service and sales..

Key responsibilities:

Provide sales support to the sales team and keep operations informed of project status.

Coordinate and guide teams from inquiry to project completion.

Develop proposals, pricing, and project materials in collaboration with internal staff.

Build trusted relationships with customers and manage expectations in the absence of Account Executives.

Job description

The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location.

**Remote in Naperville, Illinois or surrounding cities

“A Day in the Life”

Provide sales focused support to our sales team while keeping our operations team well informed of project status and updates.

“What You’ll Do”

Key communicator to coordinate and guide teams through a process from qualified inquiry to project completion.
Work with internal staff to develop proposals, pricing, scope of work documents, leases and other project/presentation materials.
Develop trusted customer relationships by anticipating customer needs and providing guidance in the absence of Account Executives in relation to business opportunities and on-going projects.
Balance the needs and priorities of Account Executive to meet deadlines and client expectations.
Other duties as assigned.

“Must Haves”

Must have a pleasant, energetic and emphatic demeanor
Bachelor’s degree or demonstrated success in a comparable customer-facing position
Intermediate technology skills with Microsoft Office, Google Gmail, Drive, Calendar and general Applications including CRM
Excellent written and verbal communication skills
Prior experience in customer service and sales
Comfortable regularly interacting with clients and subcontractors on a daily basis in meetings and via web-based interactions

“Perks”

It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!
We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!
We all need to rest and recharge, that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!
We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
401(k) Retirement Plan with Company Match.
Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!

The pre-employment screening process includes a criminal background check. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status. Our company uses E-Verify to confirm employment eligibility.

#KTG

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