2-3 years of experience as a virtual assistant or in administrative support roles., Strong proficiency in Excel and internet research., Excellent written and verbal communication skills., Genuine interest in education and helping students achieve their academic goals..
Key responsibilities:
Manage billing and invoicing processes for financial operations.
Provide customer support by handling student inquiries and technical requests.
Conduct research on software platforms and vendor options to support business decisions.
Collaborate with the business owner on projects that enhance student outcomes and business growth.
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Schedule: 40 hours per week; Monday through Friday, 9:00 AM - 6:00 PM Eastern Time
Client Timezone: Eastern Time
Client Overview
Join a dynamic and growing test preparation business that empowers students to achieve their graduate school dreams. This education-focused company specializes in helping students prepare for critical admissions exams for business school, law school, and other graduate programs. Led by an industry veteran with nearly 20 years of experience, the business is experiencing exciting growth as it transitions from a successful corporate background to an independent brand. The company values fair compensation, collaborative partnerships, and creating meaningful work experiences while making a real impact on students’ academic futures.
Job Description
This is an exceptional opportunity to become the right-hand partner to a passionate education entrepreneur who is scaling her test prep business. You’ll play a crucial role in supporting both day-to-day operations and strategic growth initiatives, working directly with the founder in a collaborative environment that values your input and professional development. The role offers incredible variety, combining essential administrative functions with engaging project work that directly impacts curriculum development and student success. You’ll be joining at an exciting inflection point where your contributions will help shape the future of the business while working in the meaningful field of education.
Responsibilities
Manage comprehensive billing and invoicing processes to ensure smooth financial operations
Provide responsive customer support by handling student email inquiries and technical support requests
Maintain organized financial records and track business expenses for optimal operational efficiency
Conduct strategic research on software platforms, vendor options, and cost analysis to support business decisions
Execute specialized projects including taking practice exams following detailed protocols to develop student scoring scales
Transform educational content by extracting questions from textbooks and converting them into presentation-ready slide formats
Create and maintain comprehensive databases of schools and their specific exam requirements
Handle video content management including basic editing and YouTube uploads to expand the company’s digital presence
Support general business administration while identifying opportunities for process improvements and automation
Collaborate closely with the business owner on innovative projects that enhance student outcomes and business growth
Requirements
2-3 years of proven virtual assistant or administrative support experience
Strong proficiency in Excel, internet research, and general computer applications
Exceptional attention to detail with the ability to follow complex, multi-step instructions accurately
Excellent written and verbal communication skills with confidence to ask clarifying questions when needed
Experience with or enthusiasm to learn basic video editing software and digital content management
Collaborative mindset combined with strong independent work capabilities
Reliable high-speed internet connection and dedicated workspace
Availability to work Eastern Time business hours with flexibility for occasional project deadlines
Genuine interest in education and helping students achieve their academic goals
Benefits
Independent Contractor Perks:
HMO Coverage for eligible locations
Permanent Work from Home
Immediate Hiring
Steady Freelance Job
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
ZR_23910_JOB
Required profile
Experience
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.