Offer summary

Qualifications:

At least 3 years of experience in administration or student support within an RTO environment., Strong attention to detail and time management skills., Clear, professional communication—both written and verbal., Knowledge of ASQA requirements and VET frameworks..

Key responsibilities:

Support RTO compliance with National VET standards and ASQA requirements.

Drive student engagement strategies to support progression and success.

Provide administrative support to trainers and stakeholders, maintaining high service standards.

Identify and contact students at risk of disengagement, providing positive support.

Job description

This is a remote position.

AU RTO Student Engagement Officer (ASQA) - Remote

Looking to grow your career in student engagement and compliance? Join PeoplePartners and work remotely with one of our dynamic clients in the vocational education sector.

Background

At PeoplePartners, we empower our clients to deliver exceptional training outcomes while maintaining compliance and quality. As an AU RTO Student Engagement Officer (ASQA), you’ll support our client’s mission to foster student success and ensure compliance with ASQA and state funding requirements.

About the Role

You’ll be the vital link between students, trainers, and administrators—driving engagement, supporting progress, and ensuring all compliance requirements are met.

Your Key Responsibilities:

Support RTO compliance with National VET standards, ASQA, and State Funding Agreements.
Drive student engagement strategies to support progression and success.
Provide administrative support to trainers and stakeholders, maintaining high service standards.
Identify and contact students at risk of disengagement, providing positive support.
Maintain accurate enrolment and administration records.
Communicate effectively with students via phone, email, and learning management systems.
Contribute to a positive student experience while building the client's brand.

Requirements

About YOU

At least 3 years of experience in administration or student support within an RTO environment.
Strong attention to detail and time management skills.
Clear, professional communication—both written and verbal.
Knowledge of ASQA requirements and VET frameworks (AVETMISS, AQF).
Comfortable working with Microsoft Office, Google Suite, and student management systems (aXcelerate, Cloud Assess, etc.).

About YOUR Work History

You’ve supported students in a compliance-focused training environment and are passionate about helping them achieve success.

About the Culture YOU Thrive In

We love teams that are collaborative, respectful, and always looking to improve. A sense of humor and open communication make every day better.

Key Responsibilities YOU Can’t Wait to Do

Ensure student progress through proactive support.
Maintain compliance across all touchpoints.
Keep learning fun, supportive, and engaging.

How YOU Will Be Measured

Student progression and engagement metrics.
Compliance with ASQA and state requirements.
Accuracy of records and data reporting.

When & Where YOU Will Work

Monday to Friday ; Day-shift (AEST).
Remote, working from home with company-provided equipment.

Ready to make an impact on student success? Apply now and thrive with PeoplePartners!

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.