Documentation Specialist - Urology

Documentation Specialist - Urology - Remote Opportunity!

Start date: 7/28/2025

Shift: Monday-Friday 9:00 am - 6:00 pm EST

Pay: $20/hour

Fully Remote Opportunity! 

Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Aeroflow believes in career building. That is why we promote from within and reward individuals who have invested their time and talent in us. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance you will not find an organization better equipped to help you meet your professional goals than Aeroflow Healthcare.

The Opportunity

Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose – to provide great customer service to our new and current patients. 

As a documentation specialist, you will focus on:

Obtaining necessary supporting documentation from medical providers for our patients. This role is pivotal in ensuring clarity, accuracy, and accessibility of information across the organization.

Your Primary Responsibilities

We are currently seeking a [documentation specialist]. [Documentation specialist] is typically responsible for:

• Reviewing patient accounts and following up with doctors’ offices on necessary paperwork related to clinical notes, DME prescriptions, etc
• Electronically fax paperwork to doctor’s offices as needed
• Communicate with physician offices and patients regarding account statuses
• Gather and accurately update account information
• Perform other administrative tasks and duties as assigned
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality

Skills for Success

• Excellent Customer Service Skills
• Ability to Think Critically
• Proficient Typing Skills
• Excellent Organizational Skills and the Ability to Prioritize Tasks
• Outstanding Written and Verbal Communication
• Ability to Work Independently and Collaboratively
• Must Be Adaptable and Willing to Learn

Required Qualifications

• High School Diploma or GED equivalent
• General Computer Proficiency
• Attention to Detail and Problem-Solving Skills
• Ability to Type 40+ Words Per Minute with Accuracy

You might also have

• Previous Administrative Experience

Starting pay rate of $20 an hour

What we look for

We are looking for a detail-oriented and organized documentation specialist to join our team. As a documentation specialist, you will play a crucial role in managing and processing various types of paperwork essential to our operations. You will ensure accuracy, completeness, and timely completion of paperwork, contributing to the smooth functioning of our business processes.

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

•  Family Forward Certified
•  Great Place to Work Certified
•  Inc. 5000 Best Place to Work award winner
•  HME Excellence Award
•  Sky High Growth Award

 If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.