Data Specialist, Professional Services

Remote: 
Hybrid
Contract: 
Work from: 
Mexico City (MX)

Offer summary

Qualifications:

Experience working with data in a technical environment., Proficiency in Excel, handling large databases and advanced functions., Strong analytical skills with attention to detail., Good communication skills in English and ability to interpret customer needs..

Key responsibilities:

  • Support the Professional Services team with data needs and reporting setup.
  • Collaborate with customers and development teams to define and test deliverables.
  • Ensure successful implementation of solutions through collaboration with internal and external parties.
  • Manage setup, configuration, and periodic analysis of project reporting and KPIs.

Trax Retail logo
Trax Retail Information Technology & Services SME https://www.traxretail.com/
501 - 1000 Employees
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Job description

Description

The Role

Data Specialist, Professional Services


About Trax

Trax retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best – delighting shoppers. Many of the world’s top CPG companies and retailers use Trax’s dynamic merchandising, in-store execution, shopper engagement, market measurement, analytics, and shelf monitoring solutions at scale to drive positive shopper experiences and unlock revenue opportunities at all points of sale. As pioneers in computer vision, Trax continues to lead the industry in innovation and excellence through development of advanced technologies and autonomous data collection methods. Trax is a global company with hubs in the United States, Singapore and Israel, serving customers in more than 90 countries worldwide. To learn more, visit www.traxretail.com.

The Data Specialist and be instrumental in supporting the Professional Services team with data needs; lead the successful setup of Trax solutions, finalize reporting requirements, and deliver the professional services developments to client satisfaction and acceptance. 

 

Responsibilities

  • Translate reporting requirements into formats accepted by Trax service providers.
  • Work closely with our customers and development teams to define, receive and run user acceptance tests on professional services deliverables.
  • Ensure the implementation of the desired solution by collaborating with several internal and external parties (e.g.: R&D teams, support, QA, subject matter experts).
  • Take responsibility for setup, configuration, maintenance of project reporting and KPIs including periodic analysis of related data items.


Minimum Qualifications

  • Prior experience working with data in a technical environment. 
  • Proficiency as an Excel user who is familiar with handling large databases and using advanced functions
  • The ability to detect correlation and come to conclusions based on data
  • Experience interpreting customer business needs and translating them into applications and requirements
  • Strong analytical skills and attention to details
  • Strong English communication skills
  • Self-motivation and able to work either independently or within a team
  • Your flexibility and willingness to work in a fast-paced work environment


What We Offer

  • Working on state-of-the-art technology with an international team
  • Wide range of benefits: healthcare, performance bonus, home office allowance
  • Hybrid working model
  • Career path internally
  • Learning & development opportunities


 

Trax is committed to a diverse, inclusive, and equitable workplace where all team members, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected. We are committed to a nondiscriminatory approach and maintaining an inclusive environment with equitable treatment for all.


Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Reporting
  • Microsoft Excel
  • Detail Oriented
  • Analytical Skills
  • Self-Motivation
  • Teamwork
  • Communication

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