Learning Facilitator, Commercial Lending

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1.    Effectively deliver exceptional blended learning experiences within the commercial lending area, using a variety of instructional delivery methods incorporating adult learning principles and theories.
2.    Maintain in-depth knowledge of the supported line of business and is viewed as a content subject matter expert.
3.    Effectively communicates using storytelling and questioning techniques to adapt the learning experience for practical day to day application and aid in learning retention.
4.    Foster an environment conducive to learning that is engaging, inspiring, and safe, supporting inclusion and diversity.  
5.    Provide feedback and make recommendations for improvement and enhancements to training curriculum and programs.
6.    Provide consultative input on projects that involve key stakeholders.
7.    Observes and provides feedback to less seasoned facilitators and makes recommendations to improve facilitation skills.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor's degree in Business, HR, Adult learning, or related field or equivalent education and experience.
2.    Completion of a formal commercial bank credit training program and/or at least 5-7 years commercial lending/credit experience.
3.    Engaging, high energy hands-on professional with exceptional written and verbal communication skills.
4.    Possesses knowledge of adult learning theories and experiences with a variety of modern learning modalities (instructor-led, case studies, scenarios, simulations, mobile, micro-learning, social, coaching, mentoring, etc.). 
5.    Strong skills translating learning theories into facilitation delivery that create practice, skill acquisition/building, and create the appropriate climate for performance and behavioral change.
6.    Passion for training delivery and experience of delivering training, presenting, and facilitating content.
7.    Strong, professional executive presence, and business acumen.
8.    Execute superior technical skills, including proficiency in Microsoft Office, Adobe Connect, WebEx. 
9.    Ability to influence and be a leader for organizational change.
10.    Self-starter with the ability to multi-task, work independently and collaboratively, and possess problem-solving skills

Preferred Qualifications:
1.    Professional Learning Delivery certifications

2. Advanced degree

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Frequently (25% - 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)     
Bending
Occasionally (Less than 25% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding 
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 50%