Manager, EHR (Epic) Operational Reporting

Full-time, Weekdays. Remote

OVERVIEW

This manager-level role will lead the activities of a team of experienced analysts and administrators who manage the operations of Advocate’s enterprise operational reporting delivery teams. This team is responsible for:

• coordinating the triage of enterprise analytics needs,
• product management and coordination for self-service analytics products,
• maintaining the Epic Cogito toolset, and collaborating on the support of 3rd party analytics tools, like PowerBI, Business Objects and SSRS
• implementing and maintaining enterprise-wide standards and analytics tool security policy, and
• establishing and enforcing processes related to the analytics development lifecycle.

The ideal candidate will exhibit strong project management and process leadership, will lead, coordinate, and facilitate effective meetings, possess strong communication skills, problem solving skills, and expertise with reporting and database technologies. While specific data model knowledge is not required, expertise in the Epic EHR’s Cogito toolset and management of Cogito-related projects is essential for success in this role.

MAJOR RESPONSIBILITIES

• Helps to develop and operationalize an EHR data strategy that ensures a system approach to fulfilling front line and system information needs. Identifies customer requirements, assesses impacts to other data and systems, considers available technologies, compares costs, and benefits, and recommends solutions.
• Guides and trains a team of clinical, workflow, data and technical staff ensuring successful achievement of accountability and organizational imperatives.
• Responsible for the implementation and delivery of data & analytics tools across the system.
• Manages and provides support for changes/enhancements by assigning projects to appropriate personnel ensuring that staff has adequate training and understanding of project context within Advocate Health, ensuring that proper analysis, testing, and user consultation procedures are followed and that projects are executed within cost and time constraints to meet requirements.
• Collaborate on a system wide EHR data and reporting tool training approach to front-line users of the HER.
• Management and adherence to a robust Data Governance process and structure. Identifies appropriate governance issues and works with Data & Analytics leadership to develop, implement, and support a systemwide EHR data governance strategy at all levels of the organization.
• Build professional skills by maintaining awareness of health care environment, clinical information systems technology, evidence-based practice, leadership and analytics industry trends and organizational standards.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification:  Relevant Epic Certification or Accreditation in the first 6 months

Level of Education:  Bachelor's degree in business, Computer Science, or Health related field

Years of Experience:  5 years in clinical data management and/or Clinical IS, and service delivery environment.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Excellent presentation and writing skills.
• Experience with clinical and/or administrative workflow in both practice and within the EHR.
• Ability to build collaborative working relationships.
• Demonstrated, self-directed, result oriented and creative approach to projects.
• Knowledge of Quality and Performance Improvement principles.
• Proven project management skills and ability to problem solve.
• Effective leadership skills.
• Significant aptitude and expertise in EHR reporting and business intelligence.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• This position requires travel, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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Pay Range

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program