Offer summary

Qualifications:

Proven experience in billing, collections, and customer service., Proficient in QuickBooks Online with hands-on expertise., Strong organizational and multitasking skills., Exceptional communication skills in English and Spanish (C1 level or higher)..

Key responsibilities:

Respond to client inquiries via phone and email regarding contracts and invoices.

Create and send invoices to clients, detailing charges and payment terms.

Resolve billing issues while ensuring high levels of customer service.

Manage administrative tasks including invoicing, document organization, and client follow-ups.

Job description

Voxidea connects bilingual Latin American professionals with fully remote opportunities at U.S.-based law firms. 🌎💻

We’re looking for experienced Billing Specialists with expertise in Collections and QuickBooks Online to join our team. Whether you’re seeking a full-time (40 hrs/week) or part-time (20 hrs/week) role, we offer flexible work options to fit your schedule. ⏰📋 If you’re detail-oriented, thrive in customer-facing roles, and excel at managing billing operations, we’d love to hear from you! 🚀✨

📋 What You’ll Do:

Respond to client inquiries via phone and email, providing information about contracts and invoices. 📞✉️
Create and send invoices to clients, including details of charges and payment terms. 🧾💰
Resolve billing issues and ensure a high level of customer service. 💡🤝
Use QuickBooks Online for invoicing, collections, and tracking payments. 📊💻
Efficiently manage emails: sort, prioritize, and respond to messages promptly. ✉️🗂️
Perform administrative tasks: invoice clients, organize documents, manage simple projects, and work with Excel/CRM systems. 📂📋
Handle client-facing tasks: answer inquiries, follow up on overdue payments, and maintain strong client relationships. 🤝💬

Requirements

✅ Our Ideal Candidate:

Proven experience in billing, collections, and customer service. 💼💰
Proficient in QuickBooks Online with hands-on expertise. 💻📊
Strong organizational and multitasking skills to handle administrative tasks. 🗂️📅
Exceptional communication skills in English (C1 level or higher) and Spanish (written and spoken). 🌎✍️
Detail-oriented with excellent problem-solving abilities. 🎯💡
Reliable laptop (2017 or newer) and stable internet connection. 💻📶
Reside permanently in Latin America. 🌍🏡

Benefits

🎁 What’s In It For You:

Long-Term Opportunities: Build a lasting professional relationship with us. 🏆✨
Fully Remote: Work from the comfort of your home—no onsite travel required. 🏡🌍
Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️
Wellness Support: Access in-house psychological and wellness coaching services. 🌱💚
Holistic Growth: Free access to coaching programs that support your personal and professional development. 🌟📚
Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses. 🎓📖