Director, Corporate Sales - Remote

Remote: 
Full Remote
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Core Group Resources Human Resources, Staffing & Recruiting SME https://www.coregroupresources.com/
51 - 200 Employees
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Job description

Director, Corporate Sales Retention Job Summary

The Director of Corporate Sales Retention is responsible for driving profitable growth and continuous improvement across the inside and field-based sales teams serving small and medium-sized business (SMB) customers. This individual will lead retention initiatives, optimize customer loyalty strategies, and work cross-functionally with Pricing, Marketing, and Enablement teams to reduce customer churn. The role requires strong leadership, a deep understanding of customer behavior, and proven experience leading retention and growth strategies in a B2B sales environment.

Director, Corporate Sales Retention Responsibilities

  • Execute retention programs for field and inside sales segments, including strategic direction and contingency planning as needed.
  • Lead the implementation of SMB-focused retention initiatives across the enterprise sales organization.
  • Design and drive data-informed retention strategies to enhance customer loyalty and reduce churn.
  • Identify business growth opportunities and guide the sales team toward improved performance.
  • Collaborate with internal stakeholders on sales enablement and customer experience improvements.
  • Participate in budgeting and planning processes, including setting sales targets for SMB customer segments.
  • Analyze sales data to identify churn risks and develop targeted retention campaigns.
  • Partner with Marketing on demand generation initiatives that support SMB sales goals.
  • Directly manage a team of 1–3 managers.
  • Provide indirect leadership across broader sales teams.

Director, Corporate Sales Retention Position Requirements

  • Bachelor’s degree in Marketing, Finance, Business, or related field (required).
  • In lieu of degree, a High School Diploma or GED plus an additional 4 years of relevant experience will be considered.
  • Minimum of 10 years of professional experience in sales, business development, or related field.
  • Proven ability to link customer needs, operational capabilities, and financial outcomes.
  • Strong data analysis and decision-making skills.
  • Experience developing and executing sales retention strategies.
  • Collaborative leadership style with the ability to influence across teams and departments.
  • Must reside and be authorized to work in the United States.
  • No specific certifications required.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting

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