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Data Entry Customer Service

Remote: 
Full Remote
Contract: 
Full time
Work from: 

Alphabe Insight logo
Alphabe Insight http://alphabeinsight.com/
51 - 200 Employees
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Job description

Job Title:Data Entry Customer Service

Location: Dallas, TX

Job Type: Full-Time

Department: Customer Service

Job Overview

We are seeking a detail-oriented and motivated Data Entry Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing exceptional customer service while managing data entry tasks that are critical to our operations. You will serve as a vital link between our customers and our internal database systems, ensuring accuracy and efficiency in data input.

Key Responsibilities

  • Accurately enter customer information and transactions into databases.
  • Respond to customer inquiries via phone, email, or chat in a timely manner.
  • Assist customers with order processing and track shipments.
  • Ensure data integrity and accuracy during data entry tasks.
  • Collaborate with team members to resolve customer issues effectively.
  • Generate reports and maintain records of customer interactions.

Qualifications

  • High school diploma or equivalent; associate's degree preferred.
  • Proven experience in data entry and customer service roles.
  • Exceptional attention to detail and accuracy in data management.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Required profile

Experience

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