Director, Continuous Improvement

Learn more about TriVista and how our inclusive, collaborative culture earned us a Great Place to Work Award.

Position Summary

TriVista Directors lead teams that scope and deliver consulting engagements for Private Equity clients and their portfolio companies. They are accountable for both firm development and client engagements including delivering quality client projects and experiences while growing revenue and developing TriVista employees. 

Directors are experienced supply chain or operations strategy professionals who have significant operational leadership experience in consulting or Fortune 500 companies, along with a track record of leading, coaching, and facilitating transformational projects at site and enterprise level. 

Directors are responsible for growing firm revenue of existing accounts by spending time staying in front of account leaders and primary contacts to farm new work. As part of this activity, they focus on scoping engagements and writing client discussion documents and engagement letters. Directors are accountable for project management, including meeting deadlines, budgets and client deliverable expectations. 

In addition to project work, Directors also play a critical role in firm development. They directly manage and oversee the development of TriVista employees. In addition, they actively participate in firm level strategy development and execution. TriVista’s Directors represent the image and credibility of the firm. Their roles require regular communication with clients that include Private Equity investors, boards of directors, and corporate level executive team members. Excellent spoken and written communication skills are essential.

Responsibilities

Business Development Support

• Accountable to manage a limited number of accounts including maintaining relationships and grow revenue by maintaining key stakeholder relationships.
• Actively farm new work across TriVista’s offerings from existing accounts by managing project relationships and staying in front of key contacts and accounts when projects complete.
• Scope new engagement opportunities including identifying customer requirements and developing the TriVista approach, workplan, and costing to write discussion documents and engagement letters.
• Pursue client expansion opportunities including converting diagnostic to implementation work and cross selling additional TriVista service lines.
• Maintain regular contact with key contacts from existing network and historical engagements.
• Engage in industry professional organizations to broaden experience and increase visibility (network).

Firm Development

• Participate in recruiting and interviews.
• Participate in firm strategy development and execution.
• Lead internal projects that build firm capability.

Practice Development

• Assist in project and practice staffing decisions.
• Responsible for the development execution of practice level strategy.
• Responsible to maintain and develop practice level marketing material and engagement letters.
• Ensure development and maintenance of TriVista tools, templates, and methodologies.
• Lead internal projects that build firm capability.

Project Delivery 

• Responsible for scope development, project delivery, and client relationships 
• Participate in key project activities and milestones including kickoff, project architecture, and client report out(s).
• Accountable for the quality of client engagement deliverable(s) and fulfillment of client objectives by effectively leading project teams to ensure exceptional performance.
• Accountable for managing project team direction and ensuring project deliverable meets client expectations and scope of services.
• Ensure internal project plan is developed, activities are completed, and milestones achieved.
• Responsible to ensure project budget and margin are achieved.
• Utilize various project management tools and best practices such as Gantt Charts, budget, risk assessment, work breakdown structures, RACI’s, etc. 
• Responsible for maintaining and building client relationships on projects to ensure both a successful project and maximize opportunity for future work.
• Establish rusted advisor relationships with private equity sponsors and senior client management during engagements.
• Participate in client meetings and provide advice as requested.

People Development

• Build, lead, and coach teams of internal and external resources, as appropriate and as required.
• Coach and lead project teams through project engagements as well as in internal growth opportunities.
• Provide frequent and authentic feedback to direct and indirect reports.
• Proactively provide training to staff.
• Actively participate in the performance management process.

Behaviors

• Embody and uphold the firm’s values and act as a conscientious member of the organization.
• Ability and willingness to undertake up to 75% travel domestically and internationally is required.
• Perform other duties and responsibilities as required, assigned, or requested.

Skills and Qualifications 

• Minimum of 15 years of professional experience with at least 8 years in a leadership role focused on business operations within manufacturing, operations, supply chain, and/or sourcing required. 
• Experience leading a manufacturing and/or a distribution business with P&L responsibility required.
• Candidates may have held positions such as General Manager, Vice President, or Director in Manufacturing, Operations, Supply Chain, or Sourcing.
• Presents an executive level presence and can demonstrate an ability to articulate ability to apply and execute transformational changes to a business.
• Demonstrates functional responsibility for teams, budgets and deliverable outcomes.
• Proficient user of PowerPoint, Excel, Word. Other analytical and data visualization tools are beneficial (e.g. R, Tableau, etc.).
• Experience with Business financials including P&L, Balance Sheet, and cash flow.  Ability to track value creation initiatives to bottom line results.
• Ability to collaborate across traditional business functions and understand impact of business process changes across the organization.
• Knowledge and understanding of how high performing teams operate, understand gaps and inefficiencies.
• Demonstrated leadership in managing, coaching, and inspiring teams to achieve business goals and objectives.
• Strong project management methodology background, including schedule, scope, issue, and risk management experience, change management, planning, and analysis.
• Excellent financial and business acumen as well as operational analytical skills.
• Self-motivated with high initiative and drive to complete assignments on time with exceptional quality.
• Excellent client engagement skills.
• Excellent presentation and written communication skills.
• Passionate attention to detail and accuracy.
• Highly organized and able to balance multiple priorities.
• Authorized to work in the US on a full-time basis.

Education 

• 4-year degree, preferably with a focus in supply chain management, finance, engineering, business, or related field and/or combination of education and relevant experience.
• Lean and/or Six Sigma Certification or ability to obtain once employed.
• MBA preferred but not required.

Base range between $190,000-$230,000. Exact compensation may vary on skills, experience, and location. 

About our Firm

One of Consulting Magazine’s Fastest Growing global operational management firms, TriVista is an award-winning company passionate about our people, their growth, and how we collaborate together to support our clients through their most complex challenges. Our culture fosters creativity, new ideas, and fresh perspectives. We embrace continuous learning, reward great work, and seek out people who want to make a difference. We are a unique consulting firm of results-driven industry subject matter experts who thrive on the excitement generated by working on challenging projects.