Offer summary

Qualifications:

High school diploma or equivalent required., One year of customer service or call center experience preferred., Strong analytical, problem-solving, and negotiating skills are essential., Proficiency in basic computer applications and effective communication skills are necessary..

Key responsibilities:

Handle inbound and outbound calls with consumers regarding their account balances.

Work with consumers to negotiate payment or resolution of their accounts.

Utilize problem-solving skills to address customer inquiries and issues.

Maintain accurate records and documentation of customer interactions.

Job description

Job Type

Full-time

Description

APPLY TODAY!! Full-Time Remote Collection Specialist

We are currently seeking Full-Time Remote Collection Specialists with a base pay of $15-18 per hour, plus monthly performance-based commission.

Our Company: Revco-Wakefield is an Accounts Receivable Management Corporation with a dynamic team environment in which you will enjoy comprehensive benefits and competitive pay.

Position: We will provide you with the tools, knowledge, and training to become successful in your role. This position is responsible for handling inbound/outbound calls with consumers regarding their balance and working with them toward payment or resolution.

Revco Offers:

Medical, Dental, Vision, Life and Disability coverage
401(k) Savings Plan with company match
Paid Time Off (PTO), Paid Holidays, and Paid Training
Performance Bonuses
Referral Incentive Program

Preferred:

One (1) year Customer Service and/or Call Center experience
Analytical, Problem-Solving, and Negotiating skills

Requirements

High school diploma or equivalent
Schedule: Varies Monday-Friday between 8am-8pm
Proficient in basic computer applications and the ability to learn new software quickly
Ability to actively listen and speak clearly
Proficient with basic computer operations and software
Strong active listening and effective communication skills
Excellent time management and organizational abilities
Self-motivated with the ability to work independently
Skilled in conflict resolution and problem-solving
High attention to detail and accuracy
Reliable internet connection suitable for remote work

Salary Description

$15-18/hr.

Required profile