Scrum Master IV

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

The Scrum Master IV is a servant leader and coach for an agile delivery team within the Infrastructure and Security Management department. This role involves coaching, training, ceremony orchestration, and the escalation/removal of impediments to refine agile maturity and practices. The ISM Scrum Master IV will build a strong team culture focused on predictably delivering customer value and will ensure a healthy system is in place to provide visibility and insight on Product Increment and overall team health and maturity.

Key Responsibilities:

• Oversee the scrum process and coach the team on how best to use scrum and Agile practices.
• Manage inter-dependencies between agile teams.
• Facilitate daily scrums, sprint reviews, and planning meetings to ensure full team engagement. Facilitate all team meetings, including Daily Stand-ups, Iteration Planning, Iteration Review, and Iteration Retrospective. Represent the team in the Scrum of Scrum coordination meeting and coordinate external dependencies within IT Shared Services. Facilitate preparation and readiness for ART events and assist the team in preparation for ART activities, including PI Planning, System Demos, and the Inspect and Adapt.
• Work with Product Owners to support short and long-term release planning and keep the working backlog healthy and prepared for execution.
• Anticipate and address potential or actual impediments to team delivery. Shield the teams from external interference to enable optimal functionality and productivity.
• Guide the team in establishing normalized estimates and improve feature and story estimation. Teach problem-solving techniques and help the team become better problem-solvers.
• Establish and analyze team productivity reports to aid in continuously improving flow predictability and velocity.

Skills and Background You’ll Need

• EDUCATION: A High School Diploma or GED is required. A Bachelor’s degree in Engineering, Computer Science, or a related field is preferred.
• EXPERIENCE: 6+ years of experience coaching as a Scrum Master to development teams. Experience facilitating agile ceremonies and/or team-building events. 1-3 years of experience working in Infrastructure and/or Security is highly preferred. Experience as a scrum master outside of software development is highly preferred.
• Strong facilitation and presentation skills.
• Ability to structure complex problems, define and conduct critical analysis, extract key insights, and assist leaders in defining future state designs and adaptive implementation methods.
• Strong interpersonal skills and communication skills (verbal and written) with all levels of leadership.
• Strong conflict resolution and consensus-building skills.
• Experience with tools such as Jira, Confluence, Target Process, Service Now and related reporting tools and plug-ins.

Key Behaviors of a Successful Candidate

• Driving Success - Sets goals that inspire others; demonstrates a high level of ambition to achieve outstanding results.
• Improvement Mindset - Identifies the interrelatedness of work activities; targets important areas for improvement across business unit/functions.
• Winning Together - Makes decisions in partnership with impacted business unit/function leaders with the goals of the organization in mind; acts in the best interest of the organization.

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Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.