Administrative Assistant II

Brief Description

The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Administrative Assistant II to join our team. Under the general direction of the designated supervisor, the Administrative Assistant performs a combination of clerical tasks to support service delivery or administrative operations. Duties include maintaining records, receiving, preparing, or verifying documents, searching for and compiling information and data, responding to routine requests and using judgment and initiative (with supervisory consultation) to determine necessary response/action in non-routine situations.

What You Will Do

• Produces and proofs correspondence, documents, and other related forms. Maintains files according to organizational/departmental procedures.
• Receives and screens visitors and telephone calls, and either notifies staff members or records and relays messages.
• Plan, organizes, and distributes supplies as needed.
• Processes incoming /outgoing mail according to organizational/departmental procedures.
• Resolves customer requests, complaints, and problems or refers them appropriately.
• Maintains an effective workflow system of assigned area. Resolves administrative issues and flags issues that require immediate attention by management.
• Act as back up to the Executive Director’s office.
• Acts as back up to the Board Recording Secretary.
• Assists Director of Development with data entry, research and general office duties.
• Maintains professional behavior and provides excellent customer service to both staff and consumers. Demonstrates ethical conduct, professionalism, and confidentiality in all activities. Complies with Agency policy and procedures.
• Adapts to changing working requirements. Flexible to meet ongoing needs of the Agency.
• Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.
  
  

Education

What qualifications you will need:

• High School Diploma or general education degree (GED).
  
  

Experience

• Three (3) years general clerical experience.
  
  

Other Key Qualifications

• Valid Texas Driver’s License required.
  
  

Required Knowledge, Skills & Abilities

• Must be able to demonstrate proficiency in Microsoft Word and Excel.
• Requires typing speed of 50 wpm and must pass all clerical support skills test at a minimum average of 50 or above.
• Good interpersonal and public relation skills.
• Solid analytical, creative and problem solving abilities.
• Project management skills and well organized.
• Able to work well independently.
  
  

About Us

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

What Else You Should Know

This posting is associated with position #7240

What We Have To Offer

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.