Offer summary

Qualifications:

Strong communication skills, both verbal and written., Experience with insurance claims processing and follow-up., Proficiency in using online portals and research tools., Ability to analyze denial trends and report findings..

Key responsibilities:

Follow up on unpaid claims with insurance carriers.

Contact insurance companies to resolve denied claims.

Utilize online resources to research and appeal claims.

Identify and report denial trends to assist in future prevention.

Job description

The Follow Up Specialist will utilize several resources to resolve unpaid claims by online portals, contact via telephone, corresponding via email and appealing claims when needed.

Duties & Responsibilities:

· Follow up on unpaid claims with insurance carriers after specified claim age.

· Contact insurance companies via telephone, portals, and email requests to inquire on claims denied in error or on claims where there is further information needed in order to resolve for payment.

· Utilize multiple online websites and portals to research claims.

· Identify denial trends and other issues with insurance carriers and report to lead for review to assist in preventing future denials.

· Process appeals on denied claims

Required profile