Family Worker, Family Reception Center

Job Description

Title: Family Worker, Family reception center

Reports To: SENIOR Social Worker

Location: 503 5 th Avenue, Brooklyn, NY 11215

Hours: 35 Hours/Week; Non-exempt

Salary: $40,000-$45,000/year

Job Summary : The Family Worker provides a variety of supportive services and case management activities for families participating in the Family Reception Center program in order to ensure child safety, well-being, and family stability.

Major Duties

• Create and maintain linkages to important community resources and assist families in accessing these services such as medical and mental healthcare, housing, childcare, and public benefits.
• Attend community-based and funder-provided training and informational sessions and share out knowledge and resources gained with staff and participants.
• Accompany participants to designated meetings and appointments for educational or medical purposes, and/or to government and social service agencies to assist and encourage families in their progress towards meeting goals.
• Assist the Case Planner to conduct home and office visits with families to monitor child safety and ensure family stability, where indicated.
• Engage in crisis intervention activities as needed during periods of family instability, de-escalating conflict and ensuring safety.
• Attend and participate in program staff meetings, as well as related agency training as appropriate.
• Support Solution-Based Casework interventions with all families and assist with planning and scheduling Family Team Conferences.
• Complete statistical/written reports in required databases (Connections and PROMIS) and write progress notes for contacts made with participants, including summaries as needed.
• Perform other duties as assigned.
  
  

Qualities Sought

• Works to create and support a respectful and collegial environment.
• Creates, embodies and supports a learning environment, regularly participating in training and professional development to augment case management skills and knowledge.
• Offers and receives feedback and suggestions in a strength-based and constructive manner.
• Dedicated to being a team player and active contributor to the achievement the vision and mission of the program.
• Energetic, empathic, honest, genuine, professional, creative and committed to making a difference with families, in the community, and within both the program and agency.
  
  

Qualifications

• High School diploma required, Associate’s or bachelor’s degree in human services or related field preferred.
• At least one year of related experience with families in a community-based setting preferred.
• Bilingual in English/Spanish preferred.
• Must be able to travel and feel comfortable making home visits throughout Brooklyn.
• Willingness to understand and be sensitive to varied cultures & backgrounds.
• Must have a proven record of successfully navigating New York City entitlement programs.
• Must work a maximum of two evenings per week.
• Must work with participants from a strength-based, youth and family development approach.
  
  

General Requirements

All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.

Good Shepherd Services is an Equal Opportunity Employer and complies with the requirements of the Americans with Disabilities Act. We encourage all qualified individuals to apply. Any offer of employment is contingent upon receiving satisfactory references and approval of hire by applicable regulatory bodies, as appropriate. For programs regulated by the Department of Education, the Department of Health and the Department of Youth Justice Programs, the respective City departments determine employment eligibility and advise Good Shepherd Services (GSS) if the organization can hire the individual. Falsification or omission of relevant information in connection with any application for employment is grounds for denial or dismissal.