Metadata + Ratings Analyst, Live (UCAN)

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is one of the world's leading streaming entertainment services with over 250 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Since the days of DVDs in envelopes, our content analysts and ratings strategists have brought context to content, analyzing and tagging titles on service to help match titles to members, and to help them make the right choices for them and their families. 

Now as Netflix explores a broader world of entertainment and expands into emerging spaces,  we are looking for a program manager to bring together all of our work in the rapidly expanding world of Live.

We’ve been part of the Live journey since Chris Rock kicked us off with Selective Outrage. Then, we changed the game with the Jake Paul vs. Mike Tyson fight, our Christmas Gameday NFL double-header, and the global live broadcast of WWE Monday Night Raw. Along the way we’ve invented new ways of working, processes and tools that transformed pre-launch analysis, classification and title fulfillment work that once took days into a real-time Live machine. We’re ready to go to our next act: expanding our dedicated Live team that works to analyse, rate and launch more member-delighting Live titles than ever before.

To get there, we’ll need an adept and talented Metadata + Ratings Analyst, to tag, research, and write detailed insights for Live series and events.  As this is a new role and crosses domains, this role will report jointly to the Director of PDP Live and to Product Metadata and Ratings Manager. 

The ideal candidate:

Has a deep and broad knowledge and experience of Live entertainment, a passion for sports, and a desire to break down fandoms into their most crucial elements. They can succinctly and broadly communicate what’s important about a piece of content, and why. They are comfortable working in a high-volume, high-quality, deadline- and data-driven environment. They are an excellent cross-functional partner who can relay the importance of this work to colleagues beyond your team, as well as collaborate on unique projects that use tags, metadata, and content insights in new and engaging ways on service. They are flexible, adaptive and curious in an ever-evolving organizational landscape.

Responsibilities:

• Utilize research to predictively analyze individual live events, games, episodes and more to appropriately break down the information relevant to that stream and its overall context (tournament, series, league, etc.) when applicable

• Enter all predictive metadata into Netflix systems to ensure proper merchandising pre-event launch

• Collaborate with the Live Product Metadata and Ratings to ensure an understanding of all current live events and their corresponding metadata to ensure coverage ability for any event required

• Function as eyes-on-glass for live events, analyzing live events in real-time to ensure that the predictive metadata is correct and enter any required updates into Netflix systems

• Function as eyes-on-glass for live events, watching live events to log any S&P concerns and deliver to the Live Ratings Strategist for review

• Communicate to and collaborate with the Live Metadata Strategist and Live Ratings Strategist on any updates or enhancements that would optimize workflows

• Collaborate on other editorial and innovation projects that require cross-functional workflows.

• Have your finger on the pulse with regard to current affairs and cultural moments, while also being aware of historical, political, social and/or sensitive issues related to Live content.

• Represent, educate on and advocate for all of PDP Live and Product Metadata and Ratings.

Qualifications:

• Prior experience in media as a writer or editor covering Live series and events, or experience as a Content Specialist, Insights Strategist, Metadata Analyst or Platform Editor with a focus on Live series and events

• Passionate about Live series and events with a deep knowledge of the global entertainment industry and the global streaming landscape

• Ability to adapt your work quickly to Live programming in flight 

• Ability to understand and breakdown complex events and fandoms into merchandisable aspects

• Fluency in English and Spanish required

• Ability to work nights, weekends, holidays, and whenever live events happenExcellent communication, presentation and cross-functional skills within a highly matrixed org structure

• Ability to master internal tools and systems successfully

• Fluency in Airtable, Google Sheets, or other data trackers and data management systems

• Experience working with large data catalogs is a plus

• Experience working in sports is a plus 

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000 - $250,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.