Partner Account Manager

The SYSPRO Partner Account Manager (PAM) plays a critical role in SYSPRO’s go-to-market strategy. The PAM works as part of the SYSPRO Americas Channel team, which has an overall objective of achieving assigned performance targets through its network of Business Partner organizations. Generating continuous, profitable revenue growth is critical for success. The SYSPRO Partner Account Manager is an expert in SYSPRO’s offerings, with specific focus on customer value propositions and industry dynamics, but also Partner economics, and the business proposition and value to a Partner of working with SYSPRO.

**Location preference is Central or Eastern USA**

*Travel required: 25%

Key Responsibilities:

• The strategic development and execution of a channel sales plan focused on assigned Partners within the North America market, such that revenue objectives are achieved/exceeded and are profitable.
• Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Drives sales of SYSPRO software solutions through the SYSPRO Partner ecosystem, such that revenue targets are achieved/exceeded. Channel capacity, as well as sales and technical skill gaps must continuously be monitored and addressed. Resources are available to assist with both recruitment and enablement.
• Being the focal point for assigned Partners, including:
• Assisting with sales opportunities (both new business and existing account management
• Removing roadblocks to progression and providing overall field sales support
• Maintaining regular performance cadence sessions
• Communicating Partner feedback regarding products and processes, to make our offerings continuously easier to purchase and to use.
• Proactively leads a joint process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship in the sales cycle, according to the prescribed corporate sales methodology.
• Tracks key performance metrics such as New License Revenue, Account Management Revenue, and pipeline strength.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Works with each partner to identify and qualify mutually rewarding opportunities.
• Develops and deploys effective sales strategies to improve performance where needed.
• Develops channel programs and initiatives to drive incremental revenue and attainment of quarterly/full year growth plans.
• Assists with the delivery of sales enablement if/when needed.

Skills, Knowledge, and Expertise:

• Minimum 5-7 years in Channel Sales (either in Channel or as a Partner Account Manager)
• Experience in manufacturing/distribution preferred.
• Experience with ERP software preferred
• Solid presentation skills, both verbal and written

Benefits:

• 13 paid company holidays in 2025
• 10 paid vacation days / 6 paid wellness days / 1 paid volunteer day off to make a difference in your community
• Medical, dental, and vision insurance; PPO from the 1st of the month after hire!
• Group term life and LTD insurance paid by SYSPRO
• Voluntary STD, plus supplemental benefits through UNUM
• Employee Assistance Program
• 401k (starting day 1 of hire!) with company match after 1 year of employment