Remote | Travel Support Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Previous experience in customer service, travel coordination, or administrative support preferred., Strong verbal and written communication skills are essential., High level of attention to detail and organizational ability is required., Proficient in using booking tools, email platforms, and online systems. .

Key responsibilities:

  • Provide timely and professional support to clients regarding bookings and inquiries.
  • Assist in managing and modifying reservations for flights, hotels, and activities.
  • Communicate with travel suppliers to resolve service issues and confirm arrangements.
  • Maintain accurate client records and assist with invoicing and itinerary confirmations.

Why Knot Travel logo
Why Knot Travel Hospitality: Hotels, Restaurants & Leisure Startup https://whyknottravel.com/
11 - 50 Employees
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Job description

This is a remote position.

Job Title:
Travel Support Specialist – Remote

About Why Knot Travel:
At Why Knot Travel we are dedicated to creating seamless and memorable travel experiences for individuals, couples, families, and groups. From all-inclusive vacations and cruises to luxury retreats and milestone getaways, we offer personalized planning and exceptional service from start to finish. Our team is growing, and we are looking for service-minded professionals who are passionate about helping others explore the world.

Position Overview:
We are seeking a reliable and detail-oriented Travel Support Specialist to join our remote team. In this role, you will assist clients and travel advisors with various support tasks related to bookings, itinerary management, customer service, and supplier coordination. The ideal candidate is organized, proactive, and enjoys problem-solving in a fast-paced, client-focused environment.

Key Responsibilities:

  • Provide timely and professional support to clients regarding bookings, travel updates, and general inquiries

  • Assist in managing and modifying reservations, including flights, hotels, cruises, and activities

  • Communicate with travel suppliers and vendors to resolve service issues and confirm arrangements

  • Maintain accurate client records and documentation using internal systems and tools

  • Assist with invoicing, itinerary confirmations, and post-booking follow-up

  • Stay informed about industry changes, destination updates, and supplier procedures

  • Collaborate with travel advisors to ensure a seamless client experience

Qualifications:

  • Previous experience in customer service, travel coordination, or administrative support preferred

  • Strong verbal and written communication skills

  • High level of attention to detail and organizational ability

  • Ability to work independently and efficiently in a remote environment

  • Proficient in using booking tools, email platforms, and online systems

  • Must be 18 years or older with access to a computer and reliable internet

  • A genuine passion for helping others and a strong interest in the travel industry

What We Offer:

  • Flexible remote work environment

  • Training and support to grow within the role

  • Access to industry tools, resources, and professional development

  • Supportive team culture with opportunities for advancement

  • Performance-based incentives and travel perks

Work Environment:
This is a remote position with flexible scheduling. Ideal for someone who is proactive, detail-oriented, and enjoys contributing to a smooth and positive client journey in the travel planning process.




Salary:

Earn Up to 65K

Required profile

Experience

Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Detail Oriented
  • Problem Solving
  • Organizational Skills
  • Communication

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